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Carpe Diem
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Discussion Starter · #1 ·
We support and take care of our own: I sell on TPT and I buy on TPT. If I cannot find it here, I check our sponsors first before hitting the web.

So, imagine my surprise when I stumbled on Cardinal Tetras right in my own back yard: in the sunny San Diego, for the paltry $1.49 per beautiful nose. Forgetting all about my $1/ea rain-check from PetSmart, I get in touch with the fishies. We are young, we are cute and we ready to travel. Do you guys want to travel First Class or Coach? Nah, we are good, we are farm raised, we never leave a friend behind and we can drink more beers in the FREE Coach on the 2-day haul. Do you guys need protection? It's getting cold up here and it is only $0.99 a pop. Nah, protection is for the weak Discus. Oh well, up to you guys.

All 36 of them arrived dead. In coach, 18 per wing, with no jackets, and no life insurance policies.

Stupid, suicidal fish. I tried to raise them from the dead: 3 emails and 2 PMs did not bring me a Christmas miracle. Not even a suicide note: "Dear OVT, we decided to cross to the other side, but please do not cry for us on your Birthday. Hundreds and hundreds of our relatives are eager and ready to chew on your plants. It will be ok. All the best, yours 36". ... Dead silence, only PayPal is laughing.

Is there a moral or a story here? Something that all of us can learn from?

a) Never trust a fish brain
b) See a), even when they are 100% correct in CA and 98% right in the US Senate
c) Chose a prospective owner with a bigger crinium
d) Always use protection when flying solo or in a group

Will I try again? Get seduced by $1.49 and Free Shipping? Will I get their relatives, or their friends, or the plants they used to play around in?

I might be a cheapo idiot, but I am not a fish brain.
I even speak Latin: Caveat emptor. And the stupid fish died on the wrong guy
:angryfire

Coach (top panel covers ~ 2/3 of the top):



18 per Coach seat?!?



Looking good dead. I know a lot of businesses looking even better:

 

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Do these happen to be from A SPONSOR *cough*? I got a full order of dead shrimp, and I know several other people with dead fish. Pretty cruddy if they are shipping dead animals. I ordered shrimp for my birthday, and got a bag of dead things, I cried... A waste of money, no response, and a terrible birthday.
 

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They should really make this right... But I got no response from my email, and if you type one bad thing you'll get a ban... Ugh. I hope maybe you get sorted, I got no resolution.
 

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Carpe Diem
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7,563 Posts
Discussion Starter · #6 ·
I checked their iTrader and it's perfect.
I read the thread where our Mods asked them pointed questions.
I had a very favorable impression after my first (and only) contact.
I voted my confidence with my $$, my trust, and my expectations.

I will wait for 24 hours for a meaningful response before I leave my mark with that Sponsor. I waited for 8 hours before starting this thread.

Things happen, life goes on. I screwed up enough times in my life to throw the first stone. I can deal with my kids watching in anticipation as I was opening the box in the kitchen. I can deal with my own emotions (sometimes). I can deal with the $$.

What I cannot deal with is being written off. A simple email/PM "Hey, sorry, life's unfair, we will give you 5% off your next purchase" would not make me feel any better but it would make me think twice before posting those pictures or making a scene or typing a rant. I do not collect enemies, I collect friends.
 

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OVT sorry to hear about this; sucks massively. I've been thinking of ordering Betta's online, do you reckon they would die during being dispatched?
 

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I could understand a few....But all of them!? Jeez.. That really sucks I am sorry!
 

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I must have just gotten lucky I purchased 20 cardinals from them and had no doa's. Its actually quite Impressive that they are all still alive considering the water was 60f when they arrived.
 

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So you opted out of express shipping and heatpacks? Was there a understanding that there was no doa guarantee if you did not ship express?
 

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Sad buddy!

but i'm sure they'll take care of you.

Happen to me with some Amanos, cpd and snails and they took care of me resent all the DOA and plus extras.

Placed an order for fishes the other day and they arrived fine.
 

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Bummer ... I am going to follow this seller and see if this is a fluke or not

I was gonna buy 100 cardinals ... After the new year.....not now
Thanks for posting



Sent from my iPad using Tapatalk HD
 

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Carpe Diem
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7,563 Posts
Discussion Starter · #15 ·
So you opted out of express shipping and heatpacks? Was there a understanding that there was no doa guarantee if you did not ship express?
Yes to the second question. As to the first, I'll just quote:
OVT said:
PM:
I'm paying now, shipping method and date of your choice as you know better.
OVT said:
Order:
Note: OVT from TPT. Heat pack or not is your call. Thanks!
I did not ask how many Cardinals can fit into a single bag.
I did not ask if the box would be fully insulated.

I shipped 3 boxes of plants from CA to Alaska with no heat packs ~2 weeks ago. You can find the thread and pictures of the plants on receipt on TPT.
Fish are not plants, I got that.
 

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Hi OVT,

Sorry for your loss but apparently you are not alone. I am aware of at least two additional individuals (one on a different forum) that have not responded to this thread that had similar experiences with fish and invertebrates from this supplier. As an older person I guess I can quote an old adage: 'If a deal seems too good to be true; it probably is.'
 

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O MY!... my worst fear. Even if prices are a little higher for local stuff. I'd pay it not to see what you've saw. :S
 

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OMG I'm sorry, that's awful! :( I had some Panda Corys sent to me once from a seller on another forum that I used before and had no problems with. The heat pack malfunctioned and the corys arrived looking dead and frozen (they were stiff as a board and floating). I decided to acclimate them anyway and they all came back to life....I still have all of them now and they're doing well. Yours was probably a lost cause though....sorry that happened to you!
 

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I think this transaction on the fault of both the seller and buyer.

First from the buyer - You waived the DOA guarantee by going with priority shipping per his TOS instead of paying extra for the overnight shipping. Especially during the winter time when you know it is cold. Yes, 50F is cold to fish as they are topical fish that are used to temperature around mid 70s to 80s.

Second from the seller - He should've included a heat pack or two in the package because most packages are travel via plane. It gets pretty cold when you're 30k feet in the air. Another, he should've packed less fish in each package. If one fish died in the package, the ammonia from the dead fish will and usually do killed everyone in there.


disclaimer: I don't know the seller or never have done a transaction with the seller. But I have sold and shipped over a couple thousand packages of live fish, ship, and plants.
 

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Dam Oleg that sucks. I agree with some of the posters above as I'm sure you do as well but the customer service from them is just terrible. For this very reason I don't even look at their sales threads anymore.
 
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