It's not really the hardness that matters... it's mostly the pH.
Snail shells wear away even at a pH of 7... If your tank has co2, the shells will wear away much faster.
People add calcium to saltwater tanks with coral, because the coral needs to pull calcium from the water column in order to grow. However, the pH is already very high.
The pH in planted tanks is fairly low, and so snails will sometimes just slowly wear away.
The good news is, the snails generally die of old age before their shells deteriorate.
Snail shells wear away even at a pH of 7... If your tank has co2, the shells will wear away much faster.
People add calcium to saltwater tanks with coral, because the coral needs to pull calcium from the water column in order to grow. However, the pH is already very high.
The pH in planted tanks is fairly low, and so snails will sometimes just slowly wear away.
The good news is, the snails generally die of old age before their shells deteriorate.