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So Frustrated....

3734 Views 60 Replies 28 Participants Last post by  SkyGrl
As many of you know I have had some major problems with the USPS as of late. As of today, 7 packages have disappeared in less than 2 months. Obviously this is more than the average and they have all been first class packages. At first, a USPS investigator told me it was the labels I was using... But now, today he called me while I am working and told me a local employee admitted to "trashing" a bunch of them because he knew me and had a grudge against me from HIGH SCHOOL(8 years ago!).

I am able to reuse the postage that has been mishandled, so I am not out that... but the product is MIA. I am so upset about this. This employee is on a 30 day suspension(apparently the government can't fire someone for committing and admitting to a crime...) but I just don't think I can go back to this particular USPS location.

The most frustrating part is that customers have had to wait unusually long. I already am known to be a "slow shipper'. That is part of the deal with me... If you want it quicker, there are plenty of places you can get something similar much faster(and more expensive). But I have customers who have waited over a month...

To all of my customers who have been effected... I'm sorry. If you have an order that has not come, I think I emailed you. But please email me at [email protected] and I will make sure the order is fulfilled.

Grrrr.... You can't even imagine how mad I am. I would up and stop using USPS altogether if it wouldn't cost my customers so much.

Ugh.

Just needed to rant.
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Oh dang! That's just flat out stupid. Some people just never grow up, and he should be fired for that, not just suspended.
I agree. I have a dispute in with the postmasters office. Because these were not insured, they are saying they don't owe me anything. I will likely opt to press criminal charges. I am fed up with this. It is making me look bad, my customers are having to wait and wait, and now I'm losing money.

If I stole something as small as a pen from a patients belongings our house, I'd be on my butt in a heartbeat.
Wow, honestly I probably be suing USPS by now. Thats really messed up and the fact after they told you one of their employee was throwing out your packages and saying they don't owe you anything? They should be garnishing that employees pay for the worth of your packages and compensate you for it.
Wow, honestly I probably be suing USPS by now. Thats really messed up and the fact after they told you one of their employee was throwing out your packages and saying they don't owe you anything? They should be garnishing that employees pay for the worth of your packages and compensate you for it.
I will likely file a small claims suit towards the employee. If I press charges I am sure they will can him. I still can't believe this...

First it was 1, and seemed like par for the course with the post office... then 2... then 7 and I knew it wasn't a label error or some other crap.
... But now, today he called me while I am working and told me a local employee admitted to "trashing" a bunch of them because he knew me and had a grudge against me from HIGH SCHOOL(8 years ago!).
What an idiot...
What an idiot...
I concur. Completely ridiculous. I feel like I might as well have just taken money and started it on fire.
well it sounds like you are doing every thing you possibly can to correct this issue and this is the best we can hope for. i agree tho that guy should be up for imediate termination. i thought screwing with the federal mail is a federal offense? what a crapy situation for such a nice guy... good luck bud.
I found this after 2 seconds of searching the net. PM me the location of your post office, I know somebody who can handle this asap;)

Phoenix Postal Employee Indicted for Dumping Mail
A Phoenix, Arizona, federal grand jury indicted a former postal employee for dumping
FirstClass
Mail, after an investigation by Special Agents of the U.S. Postal Service
Office of Inspector General (USPS OIG). The Phoenix employee was charged with ten
counts of Delay or Destruction of Mail by a Postal Employee, a federal charge that
carries up to 5years in prison, a $250,000 fine, or both for each charge. The indictment
charges the employee (at the time), with depositing mail into a trash bag and throwing it
away rather than delivering it to the addressees.
“U. S. Postal Service employees are given a special trust to properly handle mail that
comes into their possession. When even one postal employee violates that trust, it is a
cause of concern for all of us as customers of the mail system,” said U.S. Attorney Paul
K. Charlton.
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well it sounds like you are doing every thing you possibly can to correct this issue and this is the best we can hope for. i agree tho that guy should be up for imediate termination. i thought screwing with the federal mail is a federal offense?
It is, but the investigator told me that right now the US Attorney in our region is overtaxed and it will take upwards of 2 years to press charges. Stupid. Stupid. Stupid.

I even know both the US attorney and a Deputy US attorney here. I will have to call them tomorrow.

Out of my pocket, this isn't a TON of money. But it is starting to hurt...
This moron should be fired and on probation.
I found this after 2 seconds of searching the net. PM me the location of your post office, I know somebody who can handle this asap;)

Phoenix Postal Employee Indicted for Dumping Mail
A Phoenix, Arizona, federal grand jury indicted a former postal employee for dumping
FirstClass
Mail, after an investigation by Special Agents of the U.S. Postal Service
Office of Inspector General (USPS OIG). The Phoenix employee was charged with ten
counts of Delay or Destruction of Mail by a Postal Employee, a federal charge that
carries up to 5years in prison, a $250,000 fine, or both for each charge. The indictment
charges the employee (at the time), with depositing mail into a trash bag and throwing it
away rather than delivering it to the addressees.
“U. S. Postal Service employees are given a special trust to properly handle mail that
comes into their possession. When even one postal employee violates that trust, it is a
cause of concern for all of us as customers of the mail system,” said U.S. Attorney Paul
K. Charlton.
this same situation just happened in philly last month. investigators found like 5 years worth of mail in some guys garage.
It is, but the investigator told me that right now the US Attorney in our region is overtaxed and it will take upwards of 2 years to press charges. Stupid. Stupid. Stupid.

I even know both the US attorney and a Deputy US attorney here. I will have to call them tomorrow.

Out of my pocket, this isn't a TON of money. But it is starting to hurt...
2 years? LMAO what a joke!
It is, but the investigator told me that right now the US Attorney in our region is overtaxed and it will take upwards of 2 years to press charges. Stupid. Stupid. Stupid.

I even know both the US attorney and a Deputy US attorney here. I will have to call them tomorrow.

Out of my pocket, this isn't a TON of money. But it is starting to hurt...
So what? Take as long as it takes and charge the a*****e.
Thanks Orlando. A friend from High Schools Dad is a Deputy US attorney here and I am trying to call him now. The reality is this is like 200 dollars worth of stuff.... but it is the problems it causes that are more significant.

Maybe this investigator was wrong about him only being suspended. Maybe it is a suspension until the investigation is complete, which it is not. I still can't believe someone trashed my mail over a 10 year old grudge.
So what? Take as long as it takes and charge the a*****e.
Oh I intend to follow through, as my part will be easy enough. Mostly I am really discouraged by the post office.... I don't want to increase costs on customers, but don't know how comfortable I am.

UGH!
This postal jerk I used to have lied into my face and his supervisor's face about me not being home to accept a pkg. Then I brought my neighbour as a witness and he still continued lying. He's gone now on another route.
Oh I intend to follow through, as my part will be easy enough. Mostly I am really discouraged by the post office.... I don't want to increase costs on customers, but don't know how comfortable I am.

UGH!
send packages via a alias or pseudonym. :icon_idea
Someone "sent" me a package a while ago, but it never showed up, so he sent a second package, which also never showed up. I thought that maybe he actually never sent them, but maybe they got lost/stolen/etc?
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