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My claw broke and I see you can buy replacement claws. However, I cannot for the life of me get the old claw off! Is there some trick I'm missing? As far as I can tell it should just come off, but it's stuck so tight it's like it's glued on.

It's over $20 to replace the entire cylinder since all I can find is 24" and not 10" which is what's on there now. The claw is only $5 but useless if I can't get my old one off.
 

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I don't know that item but for general use, I often find heating things will get them loose. For plastic, I would try running the hottest water from the faucet on whichever item is the outside. It may make it expand just enough to break loose. If you can avoid heating the inner it is more likely to work this way.
 
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