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Ordered two eheim filters from amazon. A 2213 and a 2217. 2213 had a broken output stem...the 2217 had a loose party in the mechanics ( could be visually seen through a hole). Luckily amazon has great customer service and they're replacing them...it's jut ridiculous though.. Ordered a fluval flora through them and they sent me 4 different broken ones. Had to drive across the state to get the tank from a retailer.
 

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Ya.. when i first got a eheim classic the input stem broke...took a week to get the replacement part and set it up...been 1+ year free of trouble
 
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