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Chihiros doctor mate

7.8K views 7 replies 3 participants last post by  dipan  
#1 ·
Hello to everyone. I need your help please. I have installed chihiros doctor mate sterilizer in my planted tank, it seems it works well, does not affect fish in a bad way but today in the morning I touched the water surface and felt like tiny electrical impulses which causes pain in the sensitive area around my nails. I switched the sterilizer off and the electricity in the water has gone. Switched on again and could feel this electricity again. Is it expected? Can it hurt the fish? I removed it from my tank until clear up on this situation. In the tank I have guppies fry and they seem not to be affected by this, but still who knows, maybe it is painful even for them. Could you please advsise?

Chihiros Doctor Mate - NEW doctor - Shanghai Ogino Biotechnology Co.,Ltd
 
#3 ·
I believe this is one of those devices that electrolyze water, though I feel that its claims are questionable and outlandish at best, and completely false at worst.

That being said, stray current is never a good sign, so in the interest of safety, it would be best to remove it.
 
#4 ·
So I got a multimeter and I found out that this device generates 3V stray current in my aquarium. If I did not cut my nails too short I would not realize there is a stray voltage leakage in my tank.
I sent a message to Chihiros support but they did not reply yet. I have also messaged the shop where I got the device and they told me they have never had this issue. Now I don't know what to do, perhaps I can try to change the membrane. I liked the device it makes the water super clean.

Also I asked about the issue in Aquasabi and they said its normal:

Yes, this is quite normal. Of course there is electricty in the water, when the sterilizer ist active. If you have a wound or sensitive area on your skin, you may feel it. But this will not harm fish or plants, because the amperage is very, very low (mV).
 
#8 ·
Measured 6.4V AC without the Twinstar plugged in (but with canister running) and 6.6V AC with the Twinstar actively running. DC voltage was negligible both times 0.0020ish. Glad you figured it out. The Twinstar is velcroed to the side of my tank but it doesn’t get wet. Not much anyway.