I was there when his furnace went down. His fishroom retained a lot of heat on a colder day. But yes, he allows pickup when you order from his site. With him being only a 20 min drive, it was a no brainer. He sent me home with 6 C. loxozonus, and told me that if I had any issues with any of them, to let him know. I lost one, and he's working with me to get it replaced. Really upstanding guy. He is a true hobbyist and awesome person. He's got a whole series of youtube videos covering different aspects of fishkeeping. Really awesome.