CSL is gone and I never got my replacement part - The Planted Tank Forum
 
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post #1 of 4 (permalink) Old 01-26-2004, 11:22 PM Thread Starter
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:cry:

I've only had my CSL Power Compact for 2 weeks. I received one of the untis with a defective fan so I called CSL and the rep. said a replacement would be shipped. This was almost 2 weeks ago and still no fan. A phone call to CSL reports they are closed and all e-mails are returned undeliverable.

I am now wondering if I should have even purchased a CSL PC to begin with. Anyone have any suggestions? I heard such great things about CSL but just to close shop and leave the customers hanging really makes me question my purchase.
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post #2 of 4 (permalink) Old 01-27-2004, 01:38 AM
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Read this post https://www.plantedtank.net/forum/viewtopic.php?t=4755 Regarding CSL. You're not out of luck yet!

Marcel
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post #3 of 4 (permalink) Old 01-27-2004, 02:01 AM Thread Starter
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I have read that... but this makes nervous

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Through an arrangement with CSL, Champion Lighting will honor all CSL warranties on items purchased by Champion's wholesale, service, public aquarium and retail customers. This warranty will apply to all CSL products purchased in the past and for all current inventory, including refurbished items.
I purchased my CSL PC from Web Aquatics in Miami, not Champion Lighting. Wonder if they'd help me out? Good thing they will at least carry the bulbs.
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post #4 of 4 (permalink) Old 01-27-2004, 02:05 AM
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Call them and find out if they can help you out. You got nothing to lose.
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