During college I worked at large chain store. It was a lot better than Petco, but the advice the associates are trained to give is pretty generic... Its not 'wrong', just overly simplistic. Thankfully my boss loved me and knew a thing or two about fish herself, so we could go a bit above and beyond. We used to take old gravel that was going to be trashed anyway and give it to people to help their cycle.
Back on topic though, most of the fish people who came in fell into one of two categories: 1. The experienced fish keeper who needed no real advice OR 2. People who never would listen to advice because "fish only live a few months anyway".
Last edited by jestes; 07-26-2013 at 12:07 AM.