It shouldn't be the burden of active members to speak for the moderators' actions and it shoudn't necessarily be the responsibility of new members to think to privately contact the moderators. To many people, starting a topic like this is a logical response and as long as communication is left up to the users this will always occur.
I've voiced my opinion on this before and this is just another example why there should be some kind of reasoning privately offered when a post is deleted. No one should feel compelled to post a "Why was this done?" topic to make their initial inquiry.
I do not understand the reasoning for opening the door to this kind of thing. A brief pm or email, even an automated one, would serve to initiate communication between a member and the moderator staff. Even if a user would not think to initiate first contact by privately messaging, they would be likely to hit reply and respond to a generic private message from the moderator staff. The communication could then take place off the board. The member would get answers to their questions, the moderators would have the opportunity to explain themselves as much or as little as they like, the forum would not have these kinds of topics, uninvolved people would remain uninvolved and active members would not feel compelled to speak for the staff or justify moderation.
If there is to be fallout, it should be between the moderators and the member and should not include the forum population unless there has been some great injustice or obvious bias that was not settled in private. Even then, I'm not sure it should spill out into the forum but my point is there should be a system in place where the moderators make it immediately clear that communication is to take place directly.
How can most of us be expected or justified to respond to this when the moderators and the member are among the few people to have actually seen the posts in question? This causes speculation and by the time the moderators can reply they have to not only deal with the initial complaint but also the speculation that may have followed.
"Insanity: doing [or asking] the same thing over and over again and expecting different results."