Done with mailorder fauna - The Planted Tank Forum
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post #1 of 17 (permalink) Old 01-22-2011, 03:08 PM Thread Starter
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Done with mailorder fauna

My betta shows up with velvet and now I've got a tank of dead horned nertite snails. Ordered 20 (cost me $60 with shipping). Drip acclimated them last night and placed them into a tank I know is invert friendly (breeding population of ramshorns and a happy mystery snail) and this morning there are 6 on the glass and the rest are just laying on the bottom right where they fell. *grrrrrrrrrrrrrrrrrrrrrrrrrrrrr*



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post #2 of 17 (permalink) Old 01-22-2011, 03:22 PM
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Yeah, it's a shot in the dark but if it's from a good seller, you can work something out. But usually, the shipping cost is a pain either way.


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post #3 of 17 (permalink) Old 01-22-2011, 03:23 PM
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I agree with done with mail order - I am curious as to what other peoples' experiences are with mail order fish and inverts?

I have ordered heavily for a couple of years from vendors with excellent reputations, only the best, really. I have probably shipped a few hundred fish/inverts in that time. And I want to say that my survival rate (either in the bag on opening or within 24 to 48 hours) is about 50%. I feel guilty for having purchased all this fauna and somehow contributed to so much death. I do drip acclimate, my tank params are excellent, it really is happening from the shipping itself or from the condition the animals were in when they left the vendor.

What do other people think about 50% survival in shipping? Do other people have much better luck?

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post #4 of 17 (permalink) Old 01-22-2011, 03:26 PM
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I don't buy fauna all that much. I'd rather see what I'm buying but I've had good luck with mail orders, maybe 70% healthy and 30% sick or dead.


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post #5 of 17 (permalink) Old 01-22-2011, 03:38 PM
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Where did you order from? I try and search around and buy either off SnS or aquabid. I've had really good luck so far, i just try and buy from the most knowledgeable/careful seller I can find to hopefully get good shipping and good stock, definitely worked out so far. Other than that I buy in town at the LFS or have them order me fish/invertebrates so they have to warranty them. Hope that helps :/

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post #6 of 17 (permalink) Old 01-22-2011, 03:56 PM
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Quote:
Originally Posted by Betta Maniac View Post
My betta shows up with velvet and now I've got a tank of dead horned nertite snails. Ordered 20 (cost me $60 with shipping).
I ordered the same snails about a week ago. When I first dropped them in my tank all of them were lifeless and seemed dead. I contacted the aquabid seller who said I should wait 24 hours to "wake up". Surprisingly, five of them did and remain active. The rest perished.

I changed the tank water yesterday and now three more of the horned nerites are inactive. Perhaps these little guys are really sensitive.
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post #7 of 17 (permalink) Old 01-22-2011, 04:00 PM Thread Starter
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If we're going by order, I'm ahead of the game. But two orders in a row with sick/dead animals is ticking me off and bumming me out.

4 betta (aquabid)


2 arrived healthy (1 from NY, one from Thailand).
1 arrived with ick (Thailand; recovered)
1 arrived with velvet (Thailand; in hospital tank now)

Inverts (aquabid)


15 Ramshorns snails (happy and healthy)
6 Blue Mystery snaild (happy and healthy)
20 nerites* (6 living; 14 dead!).

* I know we're not supposed to review sellers so I'll just say it's the only guy moving nerites in quantity on aquabid (though I bought direct from his store), and he's in my home state.


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post #8 of 17 (permalink) Old 01-22-2011, 04:04 PM Thread Starter
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Surprisingly, five of them did and remain active. The rest perished.
But at nearly $3 a pop (with shipping) this is NOT ok, unless he wants to send double the number you ordered to make sure you get something close to what you paid for.


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post #9 of 17 (permalink) Old 01-22-2011, 04:10 PM
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Wow ouch, I'm sorry for your bad experience. I've only had shrimps and snails sent in the mail. I never acclimate snails, i just plop them in. Shrimp on the hand I take hours. I hope this doesn't happen to me...

Looks like you got several types of Nerites??
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post #10 of 17 (permalink) Old 01-22-2011, 04:10 PM
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They may not be dead. Give them awhile, then do the sniff test also. Ive had new ones sit in the same spot for a long time before moving.
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post #11 of 17 (permalink) Old 01-22-2011, 04:33 PM
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Originally Posted by Betta Maniac View Post
But at nearly $3 a pop (with shipping) this is NOT ok, unless he wants to send double the number you ordered to make sure you get something close to what you paid for.
He did compensate me towards another order, but I just don't think the quality of his horned nerites is that good.
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post #12 of 17 (permalink) Old 01-22-2011, 05:05 PM
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you know i had the same thing happen with some nitrites i got from aquabid...now i was blaming post service for delaying delivery but the 6 i ordered were wrapped in wet paper tissue and them i opened the bag i thought i was gonna puke from the smell but it was my first time with snails. i placed them in a sterile sealable container with water in the dark.
24 hrs later no movement. contacted him and supposedly hes sending 6 new ones, i dared not to even crack open the container just threw it and snails in dumpster. on the otherhand almost all my shrimp orders have arrived no doa and thriving but i try and purchase same state or at least west coast.

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post #13 of 17 (permalink) Old 01-22-2011, 05:14 PM Thread Starter
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but i try and purchase same state or at least west coast.
These were same state. SoCal to NoCal. I'll cross my fingers that they are just "napping", but I've got my doubts.

And who wants a credit for dead animals? Like you'd buy from them again? If they really are dead, I'll file a dispute with PayPal.


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post #14 of 17 (permalink) Old 01-22-2011, 05:31 PM
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I buy all my fish and inverts online and have had very few problems over the years. Sorry you are having a bad run of luck.
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post #15 of 17 (permalink) Old 01-22-2011, 06:03 PM
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The sulawesi nerites (horned, tiger, zebra) are all pretty sensitive, and they've had a long journey from indonesia to the store, then from the store to your house, going through several shocking parameter changes. It's not surprising to me that some die.

That said, nerites are notorious for hibernating every time they're transferred to different parameters or temperatures. I've gotten a package of 20 nerites before, and I had thought most of them were dead when I got them. Much to my surprise, they all started waking up, slowly at first.. Moving maybe an inch or two during the day. But most of them came around... I suggest doing the sniff test. If they smell like death (it's a STRONG smell), throw them out. If you pick one up and smell it, and there's no death smell, it's fine, just adjusting.

The smell test is the only way you can know for sure if they're dead or not.
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