Catalina Aquarium Site not working? - The Planted Tank Forum
 
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post #1 of 11 (permalink) Old 01-19-2011, 03:32 PM Thread Starter
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Catalina Aquarium Site not working?

Hey everyone,

Can anyone else check and see if the Catalina website works for them.. It's worked on and off for me, but 90% of the time I get a internal server error. Just wondering if anyone else can get to the site...

www.catalinaaquarium.com

Thanks a bunch
Martin


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post #2 of 11 (permalink) Old 01-19-2011, 03:39 PM
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it's not working for me either. i know they were working on a new page and that the old one was going to be brought down. Maybe they did it already? but there should have been something on the old page telling you where to go...


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post #3 of 11 (permalink) Old 01-19-2011, 03:46 PM Thread Starter
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its the new page I'm having issues with. I think they may be taking the other one down.. But i would really like to order my light for my 75....

Might just have to call them...


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post #4 of 11 (permalink) Old 01-19-2011, 03:48 PM
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It's working for me, but it took a really long time to load. Like 5 minutes to load. Here is the contact information if you are trying to get in touch with them:

Business hours: Mon - Fri, 9AM - 3PM, PST
Phone: (916) 488-3333
Fax: (916) 488-3332
E-mail: [email protected]
Address: Catalina Aquarium, Inc.
6040 Fair Oaks Blvd
Carmichael, CA 95608

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post #5 of 11 (permalink) Old 01-19-2011, 03:51 PM Thread Starter
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Thanks Sewing!
I'll try emailing them...


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post #6 of 11 (permalink) Old 01-19-2011, 04:01 PM
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You're welcome.

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post #7 of 11 (permalink) Old 01-19-2011, 05:10 PM
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I'd say give John a call. He's like 20 minutes from where I work. He's had his website hacked before. He's probably aware of the issue today, but it wouldn't hurt to let him know.

155 gallon (low tech) planted (not at the moment, after removing the Eco-Complete) Discus aquarium with 3D AquaTerra background, started in July 2010. EcoComplete substrate is now gone, replaced with sand, Rena XP3 and XP4 for filtration, Catalina 35" T5HO retrofit - 2x39 watt (two units) mounted in overhead canopy. Link to my
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for the 155.
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post #8 of 11 (permalink) Old 01-19-2011, 05:13 PM Thread Starter
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Alright, will do. I'm trying to order a light from him..but it's a custom made light.. so i don't know how im going to order it.. whether or not i still order it through the site.


EDIT*** Just called him up and he said that he's even having problems with the sight and so it looks like it's going to be a phone order.


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post #9 of 11 (permalink) Old 01-19-2011, 05:49 PM
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They had a note on the site to call in all orders until the new site is fully functional.

I would never order online from them anyway especially if you want a custom order. I went through the process of placing an online order once just to get the shipping quote at which point I was going to cancel the order. The online shipping quote was obviously ridiculously high, something like 3x the actual shipping charges when I phoned in the order... call instead.
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post #10 of 11 (permalink) Old 01-19-2011, 08:27 PM Thread Starter
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Yeah, I understand. He said he can do the 4X54W retrofit would cost me 265$ shipped. Which is 20 less than he first said. I'm hoping that the retrofit will help my lighting situation out. Thanks everyone for the replies.


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post #11 of 11 (permalink) Old 01-24-2011, 11:48 PM
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just got my new t5 3bulb fixture from Catalina today - I'm psyched! looks great and great price, shipped fast. Their site was down so I called in my order.
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