Planted Tank Enthusiast
Join Date: Apr 2004
Location: Des Moines, Iowa
I have no problems with the post myself, it's a new product and certainly not a recognizable brand name. I would rather they ask questions first rather than make a purchase and find they aren't satisfied with it. I don't think there's any ulterior motive at all here the only thing I would ever ask of any customer, existing or potential is that they contact me with any problems first so I can resolve them, if they want to give me a negative review afterwards, then maybe I didn't do the right thing and look at it as a learning experience.
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