Heyco Cord Grip Question - The Planted Tank Forum
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post #1 of 19 (permalink) Old 03-06-2008, 11:49 PM Thread Starter
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Heyco Cord Grip Question

I ordered 4 samples but received only 1.

Do they ship them one at a time or something?

Of course, I am not complaining too much since my new job is with the post office and things like this pay my salary!

Jim
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post #2 of 19 (permalink) Old 03-07-2008, 12:03 AM
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They'll only ship out what is available...


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post #3 of 19 (permalink) Old 03-07-2008, 01:07 AM Thread Starter
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They'll only ship out what is available...
So do I have to order again or will the rest come when available (or worse yet, have to pay for them)?


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post #4 of 19 (permalink) Old 03-07-2008, 01:16 AM
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They might send you the missing item when it's available but it only happened to me once.. I ordered 5 different times.

And I don't think you can pay for it if you wanted to. They deal with distributors only, I think.


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post #5 of 19 (permalink) Old 03-07-2008, 10:47 PM Thread Starter
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They deal with distributors only, I think.

That's what I meant by 'paying for'.

I have two choices: 1. Mouser.com 2. A distributor in Columbus.

Jim
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post #6 of 19 (permalink) Old 03-08-2008, 01:00 AM
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(or worse yet, have to pay for them)?
Oh yea, imagine getting something and actually having to pay for it. Perish the thought.
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post #7 of 19 (permalink) Old 03-08-2008, 01:10 AM
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I ordered 4 hole plugs from Heyco months ago. I only got 2, but that turned out to be enough for me. I still can't find these plugs for sale anywhere.
Try ordering again.
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post #8 of 19 (permalink) Old 03-08-2008, 01:50 AM Thread Starter
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Oh yea, imagine getting something and actually having to pay for it. Perish the thought.
What's wrong with getting something for free if you can?
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post #9 of 19 (permalink) Old 03-08-2008, 01:56 AM Thread Starter
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I ordered 4 hole plugs from Heyco months ago. I only got 2, but that turned out to be enough for me. I still can't find these plugs for sale anywhere.
Try ordering again.
These are not hole plugs, but water tight cord grips. They can be used to make DIY inline heaters, pH probes, etc. Their model M8437 and M8438 fit into a 1 inch NPT threaded hole and accept a typical size aquarium heater.

Do a search on this forum for inline heater or Heyco. Heyco claims you can order as many samples as you want, but I guess you wont necessarily get all of them.

www.mouser.com is a distributer.

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post #10 of 19 (permalink) Old 03-08-2008, 03:55 AM
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I looked them up. I think I'll try and order some too.
I just chimed in because the hole plugs I ordered were also a free sample from Heyco.
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post #11 of 19 (permalink) Old 03-08-2008, 06:03 AM
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Just curious, what Company name did you give yourselves when you ordered?

I think I chose, 'Fried Noodles' last time.


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post #12 of 19 (permalink) Old 03-08-2008, 12:26 PM Thread Starter
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Just curious, what Company name did you give yourselves when you ordered?

I think I chose, 'Fried Noodles' last time.
I used 'None'. Maybe I'll use something different if I try it again.

All I need is a total of 2, if you take a look at my other post "DIY Dual Inline Heater". I wanted more in case I screwed something up.

IMHO I don't see how Heyco can keep this up for very long (giving away free samples like this)!

Jim
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post #13 of 19 (permalink) Old 03-08-2008, 07:02 PM
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What's wrong with getting something for free if you can?
* Well, if you had just ordered them from Mouser, you would have gotten exactly what you wanted in 3 or 4 days, and not had the uncertainty and hassle of the "sample lottery" that you have now. Is it worth it?

* They're called "samples" for a reason. Heyco is not giving out "free cordgrips", they are supplying "evaluation samples". These are intended for design engineers to try out the component, see if it meets their needs, and is suitable to design into a product. Their intent is not "free stuff for DIY'rs". To me, requesting a sample with no intention of evaluating it for a larger order is a little unethical.

* Widespread "sample abuse" by DIY'rs may compell a supplier to close the "sample loophole". This will make it more difficult for design engineers with legitimate sample requests to do their jobs. To be honest, I'm surprised Heyco hasn't done it already.

* Lastly, remember that, by requesting evaluation samples, you've established a "business releationship" with Heyco. Legally, they are free to make sales calls to you, whether or not you are on the Do Not Call list. You've implicitly told them there is a chance you'll place a larger order from them. In that case, you could very likely start being pestered by the commissioned sales representative for your territory, as to how you liked the samples, when is the big production order gonna be placed, are their any other parts you might need, etc. To me, this is the biggest downside to requesting evaluation samples.
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post #14 of 19 (permalink) Old 03-09-2008, 01:19 AM
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requesting a sample with no intention of evaluating it for a larger order is a little unethical.
This may be true to some extent, but I think companies like Heyco are aware not all their samples are received by prospective bulk ordering clients.

I contacted Heyco hoping they could direct me to a public vendor to buy one of their products. The representative I spoke with told me fill out a sample request. He knew I only wanted a small order and had no intentions of ordering more.

I can only assume they take account for losses of this nature, and it's likely negligible. I doubt the infrequent consumer freebie will greatly affect their company's bankroll.

Of course, it is an honor/honesty service that should be taken into consideration. Abuse could change things. It probably only works because not everybody is aware of services like these.

Thanks for referencing Mouser BTW. I wish I knew about that site a long time ago.
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post #15 of 19 (permalink) Old 03-09-2008, 03:38 AM
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* Well, if you had just ordered them from Mouser, you would have gotten exactly what you wanted in 3 or 4 days, and not had the uncertainty and hassle of the "sample lottery" that you have now. Is it worth it?

* They're called "samples" for a reason. Heyco is not giving out "free cordgrips", they are supplying "evaluation samples". These are intended for design engineers to try out the component, see if it meets their needs, and is suitable to design into a product. Their intent is not "free stuff for DIY'rs". To me, requesting a sample with no intention of evaluating it for a larger order is a little unethical.

* Widespread "sample abuse" by DIY'rs may compell a supplier to close the "sample loophole". This will make it more difficult for design engineers with legitimate sample requests to do their jobs. To be honest, I'm surprised Heyco hasn't done it already.

* Lastly, remember that, by requesting evaluation samples, you've established a "business releationship" with Heyco. Legally, they are free to make sales calls to you, whether or not you are on the Do Not Call list. You've implicitly told them there is a chance you'll place a larger order from them. In that case, you could very likely start being pestered by the commissioned sales representative for your territory, as to how you liked the samples, when is the big production order gonna be placed, are their any other parts you might need, etc. To me, this is the biggest downside to requesting evaluation samples.
good points.

I wanted to buy heyco's products but I couldn't find it anywhere... I'll check out mouser for now on.


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