So something bothered me when I received my light bulbs yesterday. Honestly I was not expecting much from this. Like I said in my earlier post, I thought it would be some off brand bulbs. Anyway, where I ordered from, they sold them by 2, 4, 6, 8 and 12 bulbs. You can choose all the same bulbs or do a custom order, where you choose what you want. The seller asks that you message them the color bulbs you'd like on their sale page and I remember choosing, 2x 6500k, 2x actinic purple and ultra growth (pink). And to my surprise, I received name brand bulbs. 2x x6500k bulbs(Tropical Wave), 2x purple(Reef Wave) and 2x pink(Color Wave).
So I did some research at the Wave Point website. Come to find out they do have 'Ultra Growth Wave' bulbs. So I messaged the seller telling them they've sent the wrong ones. Seeing as I did ask for Ultra Growth(which was on their sale page btw) and they sent Color Wave(optimum color enhancer) instead. They replied back saying that that's what I asked for and it replaced the original 'Red Wave'. I attached this photo(from Wave Point)
to the message and told them that Color Wave and Ultra Growth Wave are separate bulbs. So I continue on with work for the day and I received a message stating that they're sending me the correct bulbs. And what appears to be 6 of them, like my previous order. I feel a little guilty about this. I wasn't messaging them to be a "Karen" per se. I was just stating the fact they sent the wrong ones. I was hoping that they'd have me ship the wrong ones back and they send me the correct ones. I'm waiting on instructions on my end. I was polite and was not demanding at all.
Anyway what do you guys think about this?