The brand, in my opinion, is not the problem, I would say the problem is the distributors. I also don't think PayPal would have acted any quicker, I have had to file certain complaints, etc with them and they took over two months to get it resolved.
maybe but that's 2 - 0 for me. I'm not taking another chance. Twinstar is in the same price range. the app just don't work. it's supposed to get instruction/setting from the cloud, like KASA, or at least store it in memory once it disconnects from your phone. It forgets. Their stuff looks nice and well built. I give them that. but that's about it.