I filed a dispute with my CC. it will take a while. I should have used paypal, they seem to act quicker.
I have since replaced both with a Twinstar brand since my local ADA store is a distributor. I hope they work.
The brand, in my opinion, is not the problem, I would say the problem is the distributors. I also don't think PayPal would have acted any quicker, I have had to file certain complaints, etc with them and they took over two months to get it resolved.