What I meant is, is this plant particularly sensitive compared to others? With that information, I could decide whether to give it another try or to choose a hardier plant. I'm not expecting to just have a magical experience the next go around. So the nature of this question was regarding this plant's susceptibility when being transplanted to a new tank. I'll gladly avoid plants that are just going to be a pain.
All the other plants were just fine. The company will not issue any refund/exchange if the package was not signed for by the person it was addressed to. In my case, I was at work so I did not sign for this package.