This unit is about 15 mos. old. Did some bench testing, and it is definitely the power supply (light strip works when I connect it to a 24v battery). No power out on the 24v side of the supply. Called Fluval this morning before seeing this, and they would be happy to sell a replacement, but advise I shop around...hmmm. A few vendors offer them, for the 2.0 version but with the same model number - the 24v plug is different on the older version. Called Fluval back, and they could not confirm which version of the same model power supply they would send me if I bought it. Guess I'll have to see if I can find my receipt for a warranty claim, and then go through the process of getting an RA, etc. to get an entire replacement unit.
Thanks to Seattle_Aquarist for the tip about the warranty!
No go on finding the receipt. Kind of a long drive to the LFS to see if they would reissue me one for the light purchased 15 mo ago. Fluval wanted about $60 for the power supply (incl. shipping and tax). Took a minute for the brain cells to kick in, but did an Amazon search - a 24v higher capacity supply with a 5x2.1mm plug runs about $10. So now the inhabitants will only be in the dark for 2 more days, rather than however long a warranty return would take.....
Last edited by Darkblade48; 05-22-2019 at 12:13 AM.
Reason: Please use the edit function for back to back posts to keep threads cleaner