Chihiros WRGB, Vivid, or Orphek LED Bar
Here is an update for all you guys. I was able to talk to Chihiros at length. Finally. Here is the outcome of the conversation:
1 - The Commander 4 not being able to recover after a power loss, either due to an actual power loss or because of an intentional one (such as with a timer switch or simply because you unplugged the cable), is due to the fact that all settings are stored in the Commander 4. Since the Commander 4 stores settings in a RAM chip, all data is wiped out once power is lost and thus requires the app (ios of android) to copy the settings back to the Commander 4. Simply put this cannot be fixed by a software update. The device needs to be redesigned and potentially incorporate a battery that would save data in the event of power loss. So another edition of the Commander 4 is required. Basically a new product. So anyone with hopes that a software update would fix this can put those hopes to rest!
2 - Commander 1&4 increase light by step and do not ramp up light intensity gradually. I was told that they would fix this by making the increase every 1 minute thus making the ramping smoother. Not sure this is the best approach but at least they heard people and are doing something about it.
That sums up the commander4gate.
Last edited by Hanuman; 01-28-2019 at 07:44 AM.