tropic isle - Page 3
Planted Tank Forums
Your Tanks Image Hosting *Tank Tracker * Plant Profiles Fish Profiles Planted Tank Guide Photo Gallery Articles

Go Back   The Planted Tank Forum > General Planted Tank Forums > Local Pet Stores, Clubs, and Conventions > Massachusetts


Reply
 
Thread Tools Display Modes
Old 02-02-2010, 04:54 PM   #31
Neya
Algae Grower
 
PTrader: (3/100%)
Join Date: Nov 2009
Location: Melrose, ma
Posts: 78
Default

Quote:
Originally Posted by Rubiconrider View Post
Tropic Isle...I don't think it will make a difference but who knows.


I went in again after your fax.
Amazingly,
everyone was Extemely pleasant and helpful, especially the wife.
Seemed like there was a change in the air and I hope it sticks!

Lauren
Neya is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 02-07-2010, 08:58 PM   #32
timwag2001
Planted Tank Guru
 
timwag2001's Avatar
 
PTrader: (59/100%)
Join Date: Jul 2009
Location: upton MA
Posts: 3,439
Default

their staff is ok. but the owners are extremely rude. they must really hate their lifes. they act like it at least. makes me wonder how they got their business running. were they happy people at one point and then realize that they hate their lifes. their staff are the only ones keeping that place going.

i like uncle neds much better. they are much more personable. they dont have as many things there but they are more than happy to order anything you need. i would rather order something and wait a week than spend 2 minutes in tropic isle
timwag2001 is offline   Reply With Quote Quick reply to this message
Old 04-14-2010, 06:39 AM   #33
akarias
Newbie
 
PTrader: (0/0%)
Join Date: Apr 2010
Location: MA
Posts: 2
Default

Just wondering, has anyone else had any serious problems with the fish from Tropic Isle? I've had two fish from there with serious problem after Fintastic Fish went out (crying shame...only store around that did a full quarantine). My first fish from Tropic Isle did a tank wipe...the second I got died in a week. Just want to know if anybody else had similar problems, since at the very least the fish look very nice in the store.

Last thing is...they are considerably overpriced. +33% on like...everything. Coral beauties for 40, niger triggers for 40, all common $30 items.

Also on the contrary I've had pretty good costumer service.
akarias is offline   Reply With Quote Quick reply to this message
Old 04-14-2010, 11:02 PM   #34
timwag2001
Planted Tank Guru
 
timwag2001's Avatar
 
PTrader: (59/100%)
Join Date: Jul 2009
Location: upton MA
Posts: 3,439
Default

their staff is good. did you deal with the owners at all?
timwag2001 is offline   Reply With Quote Quick reply to this message
Old 04-22-2010, 05:52 PM   #35
g33tar
Planted Tank Enthusiast
 
g33tar's Avatar
 
PTrader: (3/100%)
Join Date: Jan 2010
Location: Cumberland, Rhode Island
Posts: 522
Default

Ive been there a few times in the past month.. Both times I was asked multiple times by employee's if I needed any help with anything.

ALTHOUGH I was pretty upset that the blyxa they have in the nice planted tank near the door was NOT for sale haha. A nice girl did however show me other plants that were for sale that were also in that tank. And she did it with a smile on her face. Which was nice.
g33tar is offline   Reply With Quote Quick reply to this message
Old 04-28-2010, 01:07 AM   #36
chhabi19
Algae Grower
 
PTrader: (1/100%)
Join Date: Feb 2010
Location: Natick, MA
Posts: 52
Default

I bought two discus from there. One of them already died, the other one doesn't look good. Never going back for anything.
__________________
55 Gal Tank with: Eheim 2213 Canister, Hydor Inline 300 Watts, 2X54 Watt (6,700K & 10,000K) T5 HO for 7 hrs, Excel for CO2
3 Discus, 4 Mollies, 2 Tetras, 2 SAE, 1 Pleco,1 Platy, 1 Zebra Danio, 1 Snail
1 Cryptocoryne, 1 Java Fern, 4-5 Unknown, Dwarf HG, Some baby tears
chhabi19 is offline   Reply With Quote Quick reply to this message
Old 07-15-2010, 02:16 AM   #37
Fresh250
Algae Grower
 
Fresh250's Avatar
 
PTrader: (0/0%)
Join Date: Jul 2010
Location: Orange,Massachusetts
Posts: 10
Default

ON the topic of Tropic Isle. Prices are definitely way overpriced, however for the stock that they carry sometimes its worth the price so you dont have to ship from anywhere else and they carry alot of the rarities that nobody else has. People there suck and i have to wait a half hour sometimes 45 minutes following somebody around and nagging to get my fish pulled.
__________________
Dreaming of a lush, planted tank.
Fresh250 is offline   Reply With Quote Quick reply to this message
Old 01-22-2011, 11:12 PM   #38
timwag2001
Planted Tank Guru
 
timwag2001's Avatar
 
PTrader: (59/100%)
Join Date: Jul 2009
Location: upton MA
Posts: 3,439
Default

i've been a long time tropic isle hater because of the rudeness of the owners. but things seem to have changed. the wife has been very nice to me the last few times that i've been and has gone out of her way to help me.
timwag2001 is offline   Reply With Quote Quick reply to this message
Old 06-03-2011, 07:19 AM   #39
bjohnson0311
Algae Grower
 
bjohnson0311's Avatar
 
PTrader: (0/0%)
Join Date: Feb 2010
Location: Everett, MA
Posts: 22
Default

I was just there the other day and all of the people working working were youngish guys and all really helpful. No attitude at all. I purchased two flower shrimp, we'll see how they do although it would most likely be my fault if they died. Their equipment is ASTRONOMICALLY expensive.
bjohnson0311 is offline   Reply With Quote Quick reply to this message
Old 06-05-2011, 12:23 PM   #40
greg_514
Algae Grower
 
greg_514's Avatar
 
PTrader: (0/0%)
Join Date: Jun 2011
Location: west warwick, RI
Posts: 11
Default

i worked there last summer almost all the employees are very knowledgable sharron the owners wife is the only one that can be rude
greg_514 is offline   Reply With Quote Quick reply to this message
Old 09-06-2011, 07:43 PM   #41
discusmaniac
Algae Grower
 
PTrader: (3/100%)
Join Date: Oct 2010
Location: Littleton MA
Posts: 108
Default

This place has changed a lot. I never used to buy anything there but I have started buying plants from them. They have good collection and the price is reasonable on most of the plants these days. These days staff are very friendly and you will be treated even better if you visit the place more frequently. They will order plants for you if you don't find and will give you a call once they get the plants.
discusmaniac is offline   Reply With Quote Quick reply to this message
Old 09-09-2011, 11:24 PM   #42
Mr. Appleton
Planted Member
 
PTrader: (22/100%)
Join Date: Jul 2011
Location: Boston, MA
Posts: 277
Default

Agreed! The staff at Tropic Isle are actually quite friendly and helpful. I usually talk to Cady whenever we visit. She's always happy and quite knowledgeable. Definitely one of my favorite fish stores in the Boston area along with Skipton's.
Mr. Appleton is offline   Reply With Quote Quick reply to this message
Old 09-30-2011, 06:27 PM   #43
sixspeed
Algae Grower
 
PTrader: (0/0%)
Join Date: Sep 2011
Location: Boston
Posts: 16
Default

The only thing i buy at tropic isle is livestock. I have been going to TI for a long time now, and i agree that the staff can be distant and the ladies at the front counter are miserable.

But once you do start talking with the employees they are very knowledgeable and helpful.

There saltwater fish selection is awesome, and they will order you whatever you want if you ask for it.
sixspeed is offline   Reply With Quote Quick reply to this message
Old 10-07-2011, 11:29 PM   #44
jasa73
Planted Tank Obsessed
 
PTrader: (21/100%)
Join Date: Jun 2007
Location: Cambridge, MA
Posts: 334
Default

Agreed. It's funny how everyone complains about the lady at the front counter. I actually had a conversation with her once when i bought a tank from them. I do think she hates isnt thrilled with her life. I choose to go to Uncle Ned's.
jasa73 is offline   Reply With Quote Quick reply to this message
Old 12-04-2011, 01:57 PM   #45
wastedtime
Planted Tank Obsessed
 
wastedtime's Avatar
 
PTrader: (23/100%)
Join Date: Oct 2011
Location: Massachusetts
Posts: 452
Default Decent

I was there yesterday to buy some fish, The experience was overall decent, They do have a huge collection of both freshwater and saltwater fish.. and tons of equipment (tanks, lights, stands, tubing, food, co2 stuff).. I also saw the new LED edge in stock there. I also saw a pretty good collection of plants, Unless you are getting something rare.. you should be able to find it here.

They also sold a small portion of live food for $1 which wasnt bad. They do also sell co2 canisters.. a 5 pound canister is $149 .. which is expensive. A tank swap is $22.

The fish is not expensive but the equipment is.. i believe this is true for most LFS.

I do agree with most posters with the lack of staff.. I spent 20 mins roaming the isles to find someone... there were at most 3-4 people manning the isles which is insufficient for such a large store.

The lady behind the counter wasn't rude.. but she wasn't super nice either... but she did acknowledge me etc.. I asked them if the co2 canisters they sell have a CGA 320 port.. they didn't know that.. but they were helpful enough to open up a Miluwakee Regulator from the shelves and show me the connector. They said I could return the canister for unto a week for a refund or an instore credit after that.

I didn't interact with the staff a whole lot.. I told them what I wanted they bagged it up. Although they did tell me that the pea puffers only take frozen bloodworm.

I would go back here again... if I can't find something I need at Uncle Neds.
wastedtime is offline   Reply With Quote Quick reply to this message
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the The Planted Tank Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:52 AM.


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright Planted Tank LLC 2012