Impressed with Coralife
Planted Tank Forums
Your Tanks Image Hosting *Tank Tracker * Plant Profiles Fish Profiles Planted Tank Guide Photo Gallery Articles

Go Back   The Planted Tank Forum > General Forums > Other Websites


Reply
 
Thread Tools Display Modes
Old 08-31-2012, 05:31 PM   #1
HighDesert
Wannabe Guru
 
PTrader: (53/98%)
Join Date: May 2012
Location: Santa Fe, NM
Posts: 1,061
Default

Impressed with Coralife


I got a little Coralife T5 mini at a sale last weekend. I was stoked, as it's just the right size for my stepson's tank. It worked... for about ten minutes. Then it went out. It seems to have bulb issues. I was going to just buy a package of the 9" bulbs on Amazon, but decided to call. The light may be crap, but Coralife's customer service is bar none! They're sending me new replacement bulbs for free (I guess the originals on these units were faulty) and if those don't work, I can send the whole unit back for it to be refurbished. I am VERY impressed with their customer service! That alone makes me want to use their products.
HighDesert is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 08-31-2012, 05:40 PM   #2
DerekFF
Planted Tank Enthusiast
 
PTrader: (17/100%)
Join Date: May 2011
Location: Stockton,CA
Posts: 860
Default

Yeah those minis are all bad. Of the 3 my store sold all 3 came back. Easy return like you said but pain in the arse

Sent from my DROIDX
DerekFF is offline   Reply With Quote
Old 08-31-2012, 11:01 PM   #3
HighDesert
Wannabe Guru
 
PTrader: (53/98%)
Join Date: May 2012
Location: Santa Fe, NM
Posts: 1,061
Default

I couldn't figure out why the guy at the sale let it go for so cheap. I mean, less than half of retail, so not necessarily cheap for me, but he didn't seem too busted up about selling it for so little. Now I know why. I'm hoping the new bulbs will do the trick, but I've got my doubts.
HighDesert is offline   Reply With Quote
Old 09-03-2012, 03:20 PM   #4
xenxes
Planted Tank Guru
 
xenxes's Avatar
 
PTrader: (37/100%)
Join Date: Dec 2011
Location: Miami, FL
Posts: 2,669
Default

I guess they must manufacture their lights REALLY cheap, about a 50/50 failure rate, but it's been the same for years, so I guess it's cheaper for them to send you replacements than to up their quality control, sad.
xenxes is offline   Reply With Quote
Old 09-03-2012, 04:21 PM   #5
HighDesert
Wannabe Guru
 
PTrader: (53/98%)
Join Date: May 2012
Location: Santa Fe, NM
Posts: 1,061
Default

It is sad, because their designs are aesthetically really nice! I do hope that these new bulbs resolve the issue. I would like to use this little light!
HighDesert is offline   Reply With Quote
Old 09-03-2012, 05:21 PM   #6
Axelrodi202
Planted Tank Guru
 
Axelrodi202's Avatar
 
PTrader: (22/100%)
Join Date: Jul 2008
Location: Morris County, NJ
Posts: 2,339
Default

I've been using their 24" Aqualight T5NO fixture on my 15 gallon tank for years, and I've ever only had one bulb burn out (and that bulb was 2-3 years old anyways). It's served me well.
__________________
O_o
/ /_______________________________
| BWAAAH IMA FIRIHN MA LAZER!!!!!!!!!
\_\
Axelrodi202 is offline   Reply With Quote
Old 09-04-2012, 12:29 AM   #7
mach_six
Planted Tank Enthusiast
 
PTrader: (1/100%)
Join Date: Sep 2005
Location: North NJ
Posts: 660
Default

Replacing it when someone complains is much cheaper than recalling it all since there's probably still many unsold on shelves and warehouses. If there's such a high failure rate it's irresponsible to still sell it as is.

Reminds me of that Tommy Boy quote of putting a warranty on crap.
mach_six is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 07:21 PM.


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright Planted Tank LLC 2012