Fugeray died
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Old 01-10-2015, 06:47 PM   #1
pantherspawn
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Fugeray died


I bought three different finnex lights this past year to replace my old t5 fixtures and was planning on buying a few more for other tanks, but after less than a year of use, one of the lights had already stopped working. One side of the led strip pulses for a second when you first turn it on, but fades out completely within seconds. Anyone have any similar issues with these lights? These things are far too expensive to replace every few months or even every year or two. Not sure I want to continue switching with these things now.

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Old 01-10-2015, 06:54 PM   #2
Clayman
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I've had a planted+ for about a year withno problems. You could try to get it repaired. I hope your other ones don't give you any trouble. I hope mine doesn't crap out on me as well.
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Old 01-11-2015, 03:09 AM   #3
Jcstank
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Their warranty period is only 180 days, which tells me all I need to know about their confidence in their product. Still I'd try and contact Finnex and see if they will help you out first.
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Old 01-11-2015, 04:44 AM   #4
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Oh, wow, six months warranty is pretty terrible. I love my Planted+, but if I had paid attention to the short warranty, I might have gone for a different light. It's been good so far, though. Knock on wood.
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Old 01-11-2015, 05:50 AM   #5
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BML. That's all I got to say. Quality, light, warranty, customer service. 5 star
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Old 01-11-2015, 01:33 PM   #6
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3 year warranty on the BML light. Now they back their product up with confidence.
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Old 01-11-2015, 03:07 PM   #7
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Have you contacted finnex with this issue? They are human beings after all, sometimes rules bend.. I'd hit them up first before launching a witch hunt
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Old 01-26-2015, 11:19 AM   #8
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I haven't contacted them yet. It started working again for a few days then went right back to the same issue. Obviously some sort of wiring or fuse issue. Seeing as I dont even have the receipt anymore, I doubt they would be in a rush to send out another one.

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Old 01-26-2015, 01:30 PM   #9
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Do you run an open top? I found out the hard way that my finnex lights are only splash resistant and not truly sealed like a BML fixture. I still like them and will still use them because of the price, but am more careful with their placement now.
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Old 01-26-2015, 09:52 PM   #10
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I have a 48" and a 20" regular FugeRay that have BOTH died twice, sent each of them back, and now they are dead again. I'm incredibly frustrated as neither lasted remotely close to the thousands of hours hinted at on their site. On the other hand, I have two Planted Plus lights from them and neither have ever had a bit of an issue. I just contacted AquaVibrant on Friday to ask about sending the (again) dead lights back and have yet to hear back.
The small one just quit working one day. One night working fine, would not turn on at all the next morning. No, it was not on a timer. The 48" got to where it would fade to about half power, so I sent it back. They fixed it, it worked a few months and now there is something wrong with the power switch. The blue light switch works fine, the white light switch flickers as you are flipping the switch. It would work if you hit the sweet spot, but now it goes between not working at all or only working at about 10% brightness.
Neither had ever been over an open-top tank. No water damage, no power surges, etc. I just really don't understand how this keeps happening....
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Old 01-26-2015, 11:04 PM   #11
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I'm not sure about these exact switches, but alot of these rocker switches can be pulled apart and serviced. It's just a few small parts in there, contacts, a metal "see saw" if you will and maybe a spring but I doubt it. Most times the contacts inside corrode and no longer make a good connection. You can hit them with a small file or emery cloth to clean them up. Sometimes you can get away with shooting a little contact oil/cleaner into the little gap between the plastic rocker and switch housing. Be neat about it and use sparingly so it doesn't drip into your fish tank if you try this. Don't blame me if you mess up lol!
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Old Yesterday, 10:30 PM   #12
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What's BML? A brand? Or is it a secret society? I hope I don't have to sacrifice a Dodo, a plesiosaur, and three ears of corn to find out...... again.
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Old Yesterday, 10:44 PM   #13
jeffkrol
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Quote:
Originally Posted by AEWHistory View Post
What's BML? A brand? Or is it a secret society? I hope I don't have to sacrifice a Dodo, a plesiosaur, and three ears of corn to find out...... again.
BuildMyLed...........

http://www.buildmyled.com/

or Bureau of Land Management..
http://www.blm.gov/wo/st/en.html
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Old Yesterday, 10:53 PM   #14
dru
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Quote:
Originally Posted by Jcstank View Post
Their warranty period is only 180 days, which tells me all I need to know about their confidence in their product. Still I'd try and contact Finnex and see if they will help you out first.
Well, at their price point it is really all you can expect.

If you spend 3x the amount on a light you can expect a longer warranty.
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Old Yesterday, 11:10 PM   #15
MoreyFan
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Quote:
Originally Posted by dru View Post
Well, at their price point it is really all you can expect.

If you spend 3x the amount on a light you can expect a longer warranty.
But if the main advantage of LED is no need to change bulbs, a short life expectancy is a killer.
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