Anyone used Petco's 15 day fish return policy?
Planted Tank Forums
Your Tanks Image Hosting *Tank Tracker * Plant Profiles Fish Profiles Planted Tank Guide Photo Gallery Articles

Go Back   The Planted Tank Forum > General Planted Tank Forums > General Planted Tank Discussion


Reply
 
Thread Tools Display Modes
Old 01-19-2005, 04:23 PM   #1
motifone
Planted Tank Enthusiast
 
motifone's Avatar
 
PTrader: (4/100%)
Join Date: Nov 2004
Location: Los Angeles, CA
Posts: 648
Default

Anyone used Petco's 15 day fish return policy?


Anyone buy fish from Petco and made good on their 15 guarantee, which says if the fish days within 15 days of pruchase, bring it back for a refund or exchange?

Did they actually give you your money back, provided your tank water is clean?

curious,
steve
motifone is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 01-19-2005, 04:42 PM   #2
GulfCoastAquarian
Planted Tank VIP
 
GulfCoastAquarian's Avatar
 
PTrader: (6/100%)
Join Date: Jul 2002
Location: Winston-Salem, NC
Posts: 3,578
Send a message via ICQ to GulfCoastAquarian Send a message via Yahoo to GulfCoastAquarian
Default

My local PetSmart has a 14 day gaurantee, and I've taken them up on it many times. They ask that you bring your receipt and the dead fish (in a sealed bag!) and will give you either a refund or exchange, as you wish. They've never given me grief or even asked to test my water. I would assume Petco would have a competitive policy.

The biggest trouble I've had is getting healthy Angels from them. They've come down with fin rot, body slime, parasites of all sorts, you name it. It's getting pretty aggravating, but the 14 day gaurantee makes it worthwhile.
__________________
- Sam P -
plantedtanker in limbo - all tanks currently in storage
GulfCoastAquarian is offline   Reply With Quote
Old 01-19-2005, 06:55 PM   #3
k_the_c
Algae Grower
 
PTrader: (0/0%)
Join Date: Oct 2004
Location: Springfield, USA
Posts: 125
Default

Quote:
Originally Posted by GulfCoastAquarian
My local PetSmart has a 14 day gaurantee, and I've taken them up on it many times. They ask that you bring your receipt and the dead fish (in a sealed bag!) and will give you either a refund or exchange, as you wish. They've never given me grief or even asked to test my water. I would assume Petco would have a competitive policy.
My PetsMart will ask for a water sample. I haven't found it to be too much of a hassle.
k_the_c is offline   Reply With Quote
Old 01-19-2005, 07:14 PM   #4
Georgiadawgger
Planted Tank Guru
 
Georgiadawgger's Avatar
 
PTrader: (14/100%)
Join Date: Apr 2004
Location: Arlington, VA (Near the Pentagon)
Posts: 2,416
Default

I think one of the problems with Petsmart and angels is the salt cups they keep in their tanks since ALL of the tanks are salted. I asked why they did that for angels and others (not just livebearers), they kid mentioned "to help their slime coat". My GF and I tried angels from them before, but they always melted or died. I think we're going to save up for Altums and Discus from a breeder instead (sounds like we're looking for AKC puppies!!)
__________________
40g AGA Breeder: Pimp# 44: Eheim 2026; Anti- Filstar; CLTT UV; 3 wpg PC, pressurized CO2. GATA! FTD!!!
Georgiadawgger is offline   Reply With Quote
Old 01-19-2005, 08:08 PM   #5
GulfCoastAquarian
Planted Tank VIP
 
GulfCoastAquarian's Avatar
 
PTrader: (6/100%)
Join Date: Jul 2002
Location: Winston-Salem, NC
Posts: 3,578
Send a message via ICQ to GulfCoastAquarian Send a message via Yahoo to GulfCoastAquarian
Default

Yeah, I'll probably have more luck with Altums from a breeder than Scalares from PetSmart. I just can't resist these gorgeous classic Silver Scalares I keep seeing at PetSmart, only to have them barely survive the 14 day quarantine period.
__________________
- Sam P -
plantedtanker in limbo - all tanks currently in storage
GulfCoastAquarian is offline   Reply With Quote
Old 01-19-2005, 08:12 PM   #6
WfxXx
Planted Tank Guru
 
WfxXx's Avatar
 
PTrader: (125/100%)
Join Date: Dec 2003
Location: USA
Posts: 3,037
Send a message via ICQ to WfxXx
Default

Quote:
Originally Posted by Georgiadawgger
(sounds like we're looking for AKC puppies!!)
AKC puppie's in a planted tank?!?!.. I want to see a picture of that!..
__________________
Craig
WfxXx is offline   Reply With Quote
Old 01-19-2005, 09:51 PM   #7
bastalker
Planted Tank Enthusiast
 
bastalker's Avatar
 
PTrader: (16/100%)
Join Date: Dec 2004
Location: Mystic, Ct.
Posts: 853
Default

Just curious to see if you guys quarantine your angel's for about a month before you release them in the planted tank..Hope it's not a stupid question.. I see Sam does....I dont have a quarantine tank yet, an I do plan on getting some angel's..
__________________
bastalker is offline   Reply With Quote
Old 01-19-2005, 11:06 PM   #8
Momotaro
Doesn't like Kool-Aid
 
Momotaro's Avatar
 
PTrader: (52/100%)
Join Date: Feb 2003
Location: Hawthorne, New Jersey
Posts: 10,125
Default

All fish should be quarantined. Angels or otherwise.

I use a bare 10G with some plastic plants for quarantining new, small fish.

Mike
__________________
[SIGPIC][/SIGPIC]
Momotaro is offline   Reply With Quote
Old 01-19-2005, 11:08 PM   #9
Georgiadawgger
Planted Tank Guru
 
Georgiadawgger's Avatar
 
PTrader: (14/100%)
Join Date: Apr 2004
Location: Arlington, VA (Near the Pentagon)
Posts: 2,416
Default

Yup, my QT is a sponge filter and some plastic plants...maybe some hornwort or anacharis too.
__________________
40g AGA Breeder: Pimp# 44: Eheim 2026; Anti- Filstar; CLTT UV; 3 wpg PC, pressurized CO2. GATA! FTD!!!
Georgiadawgger is offline   Reply With Quote
Old 01-19-2005, 11:19 PM   #10
bigpow
Planted Tank Enthusiast
 
bigpow's Avatar
 
PTrader: (4/100%)
Join Date: May 2004
Location: Petaluma, CA
Posts: 750
Default

My local Petco requires water test for dead fish refund.
My LFS does the same (and worse).
I think this is pretty common.

Walmart doesn't test your water when you return a dead fish, I wonder why...
But then again, all my Walmart fish are still alive (not a single casualty!)
__________________
Eheim Pimp Club Member #74
bigpow is online now   Reply With Quote
Old 01-20-2005, 12:26 AM   #11
motifone
Planted Tank Enthusiast
 
motifone's Avatar
 
PTrader: (4/100%)
Join Date: Nov 2004
Location: Los Angeles, CA
Posts: 648
Default

I laughed when I read your Walmart comment -- the fish you bought there still being alive.

I feel the same about my Petco. Bought 5 Ottos there 2 weeks ago and all are still alive -- and these are known to croak easily. I think places like Petco, Petsmart, Walmart are like fish bootcamp, if they survived there, there's a good chance the will survive at home. Toughens them up. Now, I'm not saying all the fish there are gems, but I seem to have more luck there than at the LFS. Just bought 10 Praecox Rainbows on Monday from an average-above average LFS and 3 are already dead. Maybe it's Petsmart's 15 day "peace of mind" that makes me think of them more favorably. And some of the bold lettered NO REFUNDS ON FISH at certain LFS's doesn't always put your mind at ease either. To be fair, I did call the LFS and they kind of implied they "might" be able to do something if things don't improve with the fish I bought. A couple replacements couldn't hurt and I'd be more inclined to do business there in the future. Then again, I know there needs to be in policy in place to protect the LFS from the casual buyers who kill fish by the dozens.
motifone is offline   Reply With Quote
Old 01-20-2005, 06:46 AM   #12
ming
Planted Tank Enthusiast
 
ming's Avatar
 
PTrader: (1/100%)
Join Date: Dec 2003
Location: Queens, NY
Posts: 653
Send a message via AIM to ming Send a message via MSN to ming
Default

I dont really quarantine my fish. Although I wouldn't buy them if I felt they weren't perfectly healthy and from a reputable store. I try to stay away from diseased tanks as well.
__________________

10G, 2x13W PC AH retrofit, Hagen CO2 Taken down
29G, 1x55W PC AH retrofit, Flourite, DIY CO2 Taken down
10G, 2x10W PC Walmart Screw-ins Cherry Shrimp Tank
29G, 2x65W PC Coralife, Flourite Taken down
2.5G, 2x10W PC Walmart Screw-in Taken down

75G, 2x54W T5, 90lbs Flourite

http://www.mings.info
ming is offline   Reply With Quote
Old 01-20-2005, 12:56 PM   #13
equinecpa
Algae Grower
 
PTrader: (0/0%)
Join Date: Sep 2004
Location: Gainesville, TX
Posts: 135
Default

I guess I got lucky with my angels from Petco. I bought 3 in September, one died 2 weeks ago (his growth was stunted) but the other 2 are monsters now! They have grown from nickel sized to bigger than dollar sized. I will be getting a couple more when they get them in - they get beautiful assorted vieltails.

Carolyn
equinecpa is offline   Reply With Quote
Old 01-20-2005, 01:13 PM   #14
GulfCoastAquarian
Planted Tank VIP
 
GulfCoastAquarian's Avatar
 
PTrader: (6/100%)
Join Date: Jul 2002
Location: Winston-Salem, NC
Posts: 3,578
Send a message via ICQ to GulfCoastAquarian Send a message via Yahoo to GulfCoastAquarian
Default

I'm ashamed to say that some fish do bypass the QT tank and get dropped right into the established tank. But I've had bad experiences with adding Angels right in. These guys carry a ton of diseases. Hexamita, Fin Rot, Body Slime, Columnaris, Gill Flukes, and these nasty elongated parasite looking things on their fins like the one guy I've got in QT right now. He seems to be doing fine, I'm just waiting for the Melafix to knock the suckers off.
QT is just a $10 ten gallon tank with a sponge filter, air pump, and a heater. Oh and some floating Hydrocotyle leucocephala.
__________________
- Sam P -
plantedtanker in limbo - all tanks currently in storage
GulfCoastAquarian is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:32 PM.


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright Planted Tank LLC 2012