my aquarium exploded
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Old 01-02-2011, 09:04 AM   #1
monkeyruler90
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my aquarium exploded


so today i spent 2 hours trimming and cleaning my aquarium and it looked beautiful! then I went off to work and came back to some weird grinding. It turns out my heater exploded and shattered the back glass of the aquarium. sending 40 gallons of water all over my room, killing all my fish and drying up my plants.

so i have a couple of questions.
i've read about a couple of aquarium explosions happening to a couple of the members but this time is different. the aquarium was well balanced nothing in the bottom was causing stress, and the way the glass is cracked appears to be around the heater. At first I thought the heater cracked after the glass shattered but now i'm thinking that the heater exploded first and cracked the glass with it.

it was a 40 gallon rimless tank, with a hydor theo 400w heater being used horizontally at a 20 degree angle.
After cleaning up the mess I noticed the heater's electronics were really burnt out, it had to be the cause of the explosion.

i'm contacting hydor to see what they can do and to see if there's a warranty or some form of customer assistance. After reading their website it makes me more upset.
the theo is supposed to be SHATTER PROOF.
its supposed to be safe, even during dry runs.
and its safe for horizontal mounting.

does anybody have any advice on what to do? i'm distraught





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Old 01-02-2011, 09:13 AM   #2
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Quote:
Originally Posted by monkeyruler90 View Post
does anybody have any advice on what to do? i'm distraught
Really bad

I would clean mess , document everything and send heater to analysis (not to manufacturer). If analysis says its heaters fault, ask Hydor for damage compensation. If they say no, you say that youll post story on every forum on internet. That will do.

PS. can aquarium be salvaged? Except from back side i suppose
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Old 01-02-2011, 09:16 AM   #3
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Your taking this well. Maybe I'm heartless but if this happened to me I'd be more upset about the water damage than the dead fish.
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Old 01-02-2011, 09:28 AM   #4
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Lucky your house didnt catch on fire with this happening while you were away and the heater still being plugged in.

Also lucky the wall outlet didnt catch fire, looks like it came in direct contact
with the big spill.
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Old 01-02-2011, 10:40 AM   #5
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There is an infamous post on here about the Marineland Stealth Pro's exploding and shattering tanks. The OP of that thread contacted Marineland and they compensated him somehow, IIRC. Hopefully Hydor will respond in a similar fashion. As previously mentioned, make sure you document everything. Keep receipts/invoices for any supplies and repairs needed due to water damage. It will probably take a while but hopefully you get something. Sorry for your loss!
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Old 01-02-2011, 06:25 PM   #6
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I am really sorry for you! Its what us aquariust fear most!!! What make of tank make was it?
If you can prove it was the heater they should compensate.
I never heard of heaters exploding and busting tanks but you never know until something like this happens.
Good luck with everything and keep us posted on your findings.
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Old 01-02-2011, 06:40 PM   #7
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I am really really sorry for what happened to you. Good luck.
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Old 01-02-2011, 06:43 PM   #8
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Quote:
Originally Posted by mott View Post
I am really sorry for you! Its what us aquariust fear most!!! What make of tank make was it?
If you can prove it was the heater they should compensate.
I never heard of heaters exploding and busting tanks but you never know until something like this happens.
Good luck with everything and keep us posted on your findings.
I did hear and saw pics about this happening before. I think on APC but, I am not sure.
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Old 01-02-2011, 08:44 PM   #9
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Man this ultimately sucks. This is why I went with an inline heater
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Old 01-02-2011, 08:51 PM   #10
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When I saw the thread title, I half expected to see an algae bomb. Now, I'm sorry that I didn't. I didn't even know this type of thing was possible. All I can think is: eeek. I feel for you.
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Old 01-02-2011, 08:53 PM   #11
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This comes a bit late, but unplugging whatever it is from that outlet wouldn't be a bad idea...
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Old 01-02-2011, 09:09 PM   #12
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Quote:
Originally Posted by kevmo911 View Post
This comes a bit late, but unplugging whatever it is from that outlet wouldn't be a bad idea...
That's true, but it did say shatterproof
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Old 01-02-2011, 09:21 PM   #13
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Did you remove the trim from the tank, or was it designed to be rimless?


It looks like the room is carpeted, which means the carpet pad is soaked and is going to start to smell bad soon.
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Old 01-02-2011, 09:23 PM   #14
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Oh man, i'm so so so sorry... that's really gotta be a bummer. Just stay positive; any sensible company would compensate you for the damages if you can prove that their product was the cause.

And i agree with boringname. I'm sure having all that water soaked into your carpet and under your furniture isn't good... that's going to be a pain to clean up. Keep us updated.
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Old 01-02-2011, 09:24 PM   #15
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Sorry to hear about the tank, hope everything works out for you.
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