RootMedic.net Bad Experience

RobMc · 11-14-2012, 01:15 AM

Not sure where to post this, but I have had a pretty poor experience with Rootmedic.net's service.

On october 31st I placed an order for 1 pack of root tabs $15+$5 shipping figuring that for $5 shipping the turn-around would be relatively quick.

Sure enough the funds came out of my paypal account and now, 2 weeks later - I still have no root-tabs or message from the site.

Three days ago I sent an inquiry with my transaction ID simply asking for a status update - I have not received anything yet.

I hate to submit negative reviews, but for such a premium product I'd expect better service.

**Jeff5614** · 11-14-2012, 01:42 AM

You can expect your thread to be closed very shortly since vendor reviews are a no no.

CoffeeLove · 11-14-2012, 01:49 AM

Quote:

Originally Posted by Jeff5614

You can expect your thread to be closed very shortly since vendor reviews are a no no.

Why?

Sent from my SPH-L710 using Tapatalk 2

NWA-Planted · 11-14-2012, 01:51 AM

Just a rule, product reviews yes, vendor reviews no. I know root medics has a tendency to get behind but he is good for his product it's irritating but patience will be your best friend

Sent from a dark corner in my happy place

CoffeeLove · 11-14-2012, 01:53 AM

Quote:

Originally Posted by NWA-Planted

Just a rule, product reviews yes, vendor reviews no. I know root medics has a tendency to get behind but he is good for his product it's irritating but patience will be your best friend

Sent from a dark corner in my happy place

I know it's a rule, but why?

Sent from my SPH-L710 using Tapatalk 2

**fplata** · 11-14-2012, 01:54 AM

Don't byte the hand that feeds you kind of thinking

CoffeeLove · 11-14-2012, 01:58 AM

Quote:

Originally Posted by fplata

Don't byte the hand that feeds you kind of thinking

I never bite my own hands.

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**fplata** · 11-14-2012, 02:07 AM

Quote:

Originally Posted by CoffeeLove

I never bite my own hands.

Sent from my SPH-L710 using Tapatalk 2

i did notice you where missing some chromosomes. Its OK we do not judge here

RobMc · 11-14-2012, 02:10 AM

I don't think this is out of line - this happened to me, I want others to know what they might be getting into. That is all.

These are root tabs... I'm not having a 90gal aquarium shipped to me.

fusiongt · 11-14-2012, 02:34 AM

Instead of complaining here I would just contact them directly and ask when an ETA would be for your order

concepts88 · 11-14-2012, 02:35 AM

Are they in Hurricane Sandy area? Because it affected my business, power without a week and I am sure it affects other people.

**mistergreen** · 11-14-2012, 02:45 AM

No vendor review on Tpt. You can alway get your money back by filing a claim with PayPal.

Rainer · 11-14-2012, 02:51 AM

Quote:

Originally Posted by CoffeeLove

I know it's a rule, but why?

Legal reasons. Google TPT and lawsuit.

11-14-2012, 01:15 AM	#1
RobMc Planted Member (View User Tanks) PTrader: (1/100%) Join Date: Oct 2012 Location: Massachusetts, USA Posts: 167	RootMedic.net Bad Experience Not sure where to post this, but I have had a pretty poor experience with Rootmedic.net's service. On october 31st I placed an order for 1 pack of root tabs $15+$5 shipping figuring that for $5 shipping the turn-around would be relatively quick. Sure enough the funds came out of my paypal account and now, 2 weeks later - I still have no root-tabs or message from the site. Three days ago I sent an inquiry with my transaction ID simply asking for a status update - I have not received anything yet. I hate to submit negative reviews, but for such a premium product I'd expect better service.

11-14-2012, 01:42 AM	#2
Jeff5614 Planted Tank Guru (View User Tanks) PTrader: (52/100%) Join Date: Dec 2005 Location: TN Posts: 2,438	You can expect your thread to be closed very shortly since vendor reviews are a no no. __________________ My Tank: http://www.plantedtank.net/forums/yo...o=view&id=1508

11-14-2012, 01:51 AM	#4
NWA-Planted Planted Tank Guru (View User Tanks) PTrader: (9/100%) Join Date: Aug 2011 Location: Bentonville, AR Posts: 3,047	Just a rule, product reviews yes, vendor reviews no. I know root medics has a tendency to get behind but he is good for his product it's irritating but patience will be your best friend Sent from a dark corner in my happy place __________________ Sump Pimp #8 RAOK Clubber #28

11-14-2012, 01:54 AM	#6
fplata Planted Tank Enthusiast (View User Tanks) PTrader: (16/100%) Join Date: May 2012 Location: Miami, FL, United States Posts: 845	Don't byte the hand that feeds you kind of thinking __________________ My ADA 120-H My high tech 300 gallon pond

11-14-2012, 02:34 AM	#10
fusiongt Planted Tank Enthusiast (View User Tanks) PTrader: (2/100%) Join Date: Nov 2011 Location: Menlo Park, Ca Posts: 805	Instead of complaining here I would just contact them directly and ask when an ETA would be for your order __________________ 10.5 Gallon Planted Tank

11-14-2012, 02:10 AM	#9
RobMc Planted Member (View User Tanks) PTrader: (1/100%) Join Date: Oct 2012 Location: Massachusetts, USA Posts: 167	I don't think this is out of line - this happened to me, I want others to know what they might be getting into. That is all. These are root tabs... I'm not having a 90gal aquarium shipped to me.

11-14-2012, 02:35 AM	#11
concepts88 Planted Member (View User Tanks) PTrader: (2/100%) Join Date: Oct 2012 Location: USA Posts: 206	Are they in Hurricane Sandy area? Because it affected my business, power without a week and I am sure it affects other people. __________________ Nikon Pimp #82

11-14-2012, 02:45 AM	#12
mistergreen Bow ties are cool (View User Tanks) PTrader: (12/100%) Join Date: Dec 2006 Location: Cincinnati Posts: 12,889	No vendor review on Tpt. You can alway get your money back by filing a claim with PayPal. __________________ DIY High Tech Tank forum http://aquatictechtank.net A forum dedicated to design and program aquatic tanks

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