Snotty?
Planted Tank Forums
Your Tanks Image Hosting *Tank Tracker * Plant Profiles Fish Profiles Planted Tank Guide Photo Gallery Articles

Go Back   The Planted Tank Forum > General Forums > The Lounge & Introductions


Reply
 
Thread Tools Display Modes
Old 01-04-2005, 09:50 PM   #1
Jay Why
Algae Grower
 
Jay Why's Avatar
 
PTrader: (0/0%)
Join Date: Dec 2004
Location: San Diego, CA
Posts: 37
Default

Snotty?


After checking out another highly recommended fish-only store
here in San Diego, my girl asked me, "Why do all the fish store
guys seem so snotty?"

I gotta' admit, only one place in my area (Aquatic Warehouse)
has people working on the floor who are happy and friendly.
Most people act like they are getting paid to *not* help you,
or be rude. Of course you can go to the chains were people are
friendly, and crazy or stink like booze - but why are the staff at so
many stores so f*cking poor at customer service?

I'm sure they get sick of little kids running around, and people
asking stupid questions... but...

Whats up?

And its not just fish stores either - its the music shops too.
Its like people work there just to make themselves feel all
powerful by being more experienced than other people.

Wheres the love?
__________________
Water cleanses... you know?
Jay Why is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 01-04-2005, 09:57 PM   #2
Kris
Planted Tank Enthusiast
 
PTrader: (0/0%)
Join Date: Feb 2004
Location: grapevine, tx
Posts: 537
Default

i get a similar feeling from several of the stores in the area. i find that when there are a number of younger kids working the floor, no one is really interested in helping. also, with the smaller places often no one wears nametags or a special shirt and so it is hard to tell when they are helping customers or chatting amongst themselves.
when i climbed regularly, someone mentioned a similar atmosphere around the gym and the "pro shop". since i was looking from the inside out, i never noticed it. perhaps it has to do with smaller hobbies...?
kris
__________________
He who dares to teach must never cease to learn.

30 gallon tall, pressurized CO2...killer lights
50 gallon long, killer filtration, low tech otherwise
Kris is offline   Reply With Quote
Old 01-04-2005, 10:37 PM   #3
BlueRam
Wannabe Guru
 
BlueRam's Avatar
 
PTrader: (0/0%)
Join Date: Sep 2004
Location: Seattle, WA
Posts: 1,666
Default

Jay Why:

The best advice is to find 1 person who is knowledgeable and available and keep going back to them until you get settled. Part of the problem is that the hobby is so diverse (salt, plants, cichlids, Mommy! I want a Nemo!) and such that it is hard to find a person that can help with exotic plants/animals <beyond goldfish etc...> and answer your questions in a reasonable way. Now try to get all the staff to agree on any thing!

As an aside, I stopped by a PetSmart for methylene blue for hatching angel eggs and was helped by a guy who A) put himself through college many years ago by raising angels B) was very nice and C) recommended the competition as they do not carry the product.
__________________
Moved to Tucson.
BlueRam is offline   Reply With Quote
Old 01-04-2005, 11:23 PM   #4
Thanks
Planted Tank Enthusiast
 
Thanks's Avatar
 
PTrader: (0/0%)
Join Date: Oct 2004
Location: Princeton, NJ
Posts: 830
Default

well... if your feeling angry or sad about snotty fish store owners, you can always go to petco and get a good laugh out of the 'experienced' employees.

the other day, my little sister asked if she could put a cory or two into a 5 gallon eclipse with her betta, and was told that bettas are "chinese killer fish, who kill anything you put in their tank

I love petco "experts"
__________________
You're in my heart, you're in my soul, you'll be my breath should I grow old
Thanks is offline   Reply With Quote
Old 01-05-2005, 12:59 AM   #5
questnjurny
Algae Grower
 
PTrader: (0/0%)
Join Date: Nov 2004
Location: Vancouver Island, BC
Posts: 93
Default

My goal this summer is to get a job at a local chain so I can at least offer the wee little bit of experience that I have with fish (which is so much more than those who work there now it is scary) and my masses of experience with dogs...half the time they stare blankly at me when I ask a simple question like "do you carry such and such food?". Yep, not a big goal, but with school ending the middle of April, and my practicum from the end of May to June it doesn't leave a lot of options for jobs...esp around here where jobs are hard to find in the first place!
questnjurny is offline   Reply With Quote
Old 01-05-2005, 01:59 AM   #6
Momotaro
Doesn't like Kool-Aid
 
Momotaro's Avatar
 
PTrader: (52/100%)
Join Date: Feb 2003
Location: Hawthorne, New Jersey
Posts: 10,125
Default

That attitude toward customers is not limited to the LFS, unfortunately.

Mike
__________________
[SIGPIC][/SIGPIC]
Momotaro is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 08:34 PM.


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright Planted Tank LLC 2012