Originally Posted by somewhatshocked
My point was that you may have to call them internationally if they're not responding to messages. Since it's already been shipped, that obviously won't help.
At this point, you're at the whim of customs. Though, take note: if it clears and arrives at your home, that doesn't mean you (or anyone else) should order an item like that internationally without proper documentation in the future. And it doesn't mean it's tank-safe. Be sure to clean it, soak it in some RO/DI water for an extended period and test the water it sits in regularly for things that could be potentially toxic.
Do you think it's too late to contact customs at this point? The greenmachine online refused to refund since it wasn't their fault. I'm trying to research how to rid of pesticides if it does get sprayed. The customs from the website said they either heat treat or use pesticides. Thanks for responding and keeping up with my posts. I'll update when the package comes..