Hi Glostik. My apologies. Never do we sell refurbished items as new. Those categorized items are listed on eBay or offered via our Facebook page. Items go through 48+ hours of testing before we ship them, items may get dirty but never (or seldom I should say rather) are they scratched/dented. Can you please contact our support @ firstname.lastname@example.org
so that they make take care of your inquiry for you? Thanks for working with us.