The Planted Tank Forum - View Single Post - So whats with rootmedic
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Old 11-11-2012, 11:13 PM   #2
rockwood
Planted Tank Obsessed
 
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Join Date: Jun 2010
Location: Cookeville, TN
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With Rootmedic you just have to be patient. Justin lives up in South Dakota (if I remember correctly) and its fairly remote. The packages go through USPS and with a couple of my orders THEY were the hang up, just letting packages sit around.

To compound the problems Justin is usually extremely busy. I think he's an EMS and works really crazy hours. He'll get back to you and he'll do what he can to make it right, but patience is key.
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