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-   -   RootMedic.net Bad Experience (http://www.plantedtank.net/forums/showthread.php?t=197237)

RobMc 11-14-2012 02:15 AM

RootMedic.net Bad Experience
 
Not sure where to post this, but I have had a pretty poor experience with Rootmedic.net's service.

On october 31st I placed an order for 1 pack of root tabs $15+$5 shipping figuring that for $5 shipping the turn-around would be relatively quick.

Sure enough the funds came out of my paypal account and now, 2 weeks later - I still have no root-tabs or message from the site.

Three days ago I sent an inquiry with my transaction ID simply asking for a status update - I have not received anything yet.

I hate to submit negative reviews, but for such a premium product I'd expect better service.

Jeff5614 11-14-2012 02:42 AM

You can expect your thread to be closed very shortly since vendor reviews are a no no.

CoffeeLove 11-14-2012 02:49 AM

Quote:

Originally Posted by Jeff5614 (Post 2077848)
You can expect your thread to be closed very shortly since vendor reviews are a no no.

Why?

Sent from my SPH-L710 using Tapatalk 2

NWA-Planted 11-14-2012 02:51 AM

Just a rule, product reviews yes, vendor reviews no. I know root medics has a tendency to get behind but he is good for his product it's irritating but patience will be your best friend

Sent from a dark corner in my happy place

CoffeeLove 11-14-2012 02:53 AM

Quote:

Originally Posted by NWA-Planted (Post 2077861)
Just a rule, product reviews yes, vendor reviews no. I know root medics has a tendency to get behind but he is good for his product it's irritating but patience will be your best friend

Sent from a dark corner in my happy place

I know it's a rule, but why?

Sent from my SPH-L710 using Tapatalk 2

fplata 11-14-2012 02:54 AM

Don't byte the hand that feeds you kind of thinking

CoffeeLove 11-14-2012 02:58 AM

Quote:

Originally Posted by fplata (Post 2077866)
Don't byte the hand that feeds you kind of thinking

I never bite my own hands.

Sent from my SPH-L710 using Tapatalk 2

fplata 11-14-2012 03:07 AM

Quote:

Originally Posted by CoffeeLove (Post 2077874)
I never bite my own hands.

Sent from my SPH-L710 using Tapatalk 2

i did notice you where missing some chromosomes. Its OK we do not judge here :icon_roll

RobMc 11-14-2012 03:10 AM

I don't think this is out of line - this happened to me, I want others to know what they might be getting into. That is all.

These are root tabs... I'm not having a 90gal aquarium shipped to me.

fusiongt 11-14-2012 03:34 AM

Instead of complaining here I would just contact them directly and ask when an ETA would be for your order

concepts88 11-14-2012 03:35 AM

Are they in Hurricane Sandy area? Because it affected my business, power without a week and I am sure it affects other people.

mistergreen 11-14-2012 03:45 AM

No vendor review on Tpt. You can alway get your money back by filing a claim with PayPal.

Rainer 11-14-2012 03:51 AM

Quote:

Originally Posted by CoffeeLove (Post 2077863)
I know it's a rule, but why?

Legal reasons. Google TPT and lawsuit.


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