The Planted Tank Forum

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-   -   The planted tank guide (http://www.plantedtank.net/forums/showthread.php?t=197103)

Hank91 11-12-2012 08:23 PM

The planted tank guide
 
Im a newbie to planted aquaria so I purchased the planted tank guide offered at this web site however I can't get it to work. I have adobe flash installed.
I've emailed for help via the link provided three times and never gotten a response. Does anyone have any ideas how to proceed?
Thanks

mistergreen 11-12-2012 08:30 PM

Any error messages that show up? A blank screen?

pm forumadmin for technical help.

Hank91 11-12-2012 08:45 PM

No error messages. Just goes to blank screen

mistergreen 11-12-2012 09:15 PM

Check back again tomorrow. There might be a delay from paypal to tpt's database.

Hank91 11-12-2012 09:23 PM

Well I ordered it a couple weeks ago and have already been notified by PayPal that the charge was made

mistergreen 11-12-2012 09:26 PM

oh,
go ahead and PM forumadmin. He'll take care of it.

I don't think anybody is checking that other contact mailbox.

mistergreen 11-12-2012 09:29 PM

1 Attachment(s)
One more thing.. Do you even get to this screen?

Attachment 56989

Hank91 11-12-2012 09:41 PM

Yes. I get that screen. But can get no further

mjalex007 11-12-2012 09:56 PM

Glad I saw this. I had a thought about buying the guide but no longer... Seems sketchy.

Wasserpest 11-12-2012 10:11 PM

Sorry about that Hank. There have been a few hiccups with parts of the site recently. I will contact the admin as well.

Hank91 11-12-2012 10:12 PM

Thank you very much. Appreciate the help.

forumadmin 11-13-2012 02:24 PM

Hello all,

Sorry for any inconveniences caused on your end.

We are looking into this issue. We can access the guide and haven't had many complaints, but we are in the process of correcting any issues you may be having.

I will provide you all with updates

Regards,

Mo


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