The Planted Tank Forum - Reply to Topic
Thread: Canadian Customer Discounts Reply to Thread
Title:
Message:
Trackback:
Send Trackbacks to (Separate multiple URLs with spaces) :
Post Icons
You may choose an icon for your message from the following list:
 

Register Now



In order to be able to post messages on the The Planted Tank Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



  Additional Options
Miscellaneous Options

  Topic Review (Newest First)
08-22-2011 02:08 PM
Big Al's Online
Quote:
Originally Posted by Gafi View Post
Is there a reason why the promotional codes you are offering are not available to your Canadian customers? It would seem that it would be poor customer service if you are only offering these to American customers, even though the Canadian customers have also been affected by your website shut down
We are actually having some trouble with the Canadian store due to limitations with the Amazon web store platform. We can manually refund 10% for the orders placed without price matches for our Canadian customers if you could call us or email us with the order number once the order is placed.

Just mention the coupon code in the email or via phone!
Sorry for the inconvenience; we are in the process of troubleshooting these issues.
08-21-2011 07:58 PM
Gafi
Canadian Customer Discounts

Is there a reason why the promotional codes you are offering are not available to your Canadian customers? It would seem that it would be poor customer service if you are only offering these to American customers, even though the Canadian customers have also been affected by your website shut down

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 
For the best viewing experience please update your browser to Google Chrome