im so mad!!

[monkeyruler90]

okay, so i bought 2 otos 2 weeks ago and they settled in my aquarium very happily so 1 week ago i returned to the pet store and got 2 more. Usually the fish manager guy is the only person i would buy fish from but he was in vacation so i went ahead and got some other peon to get me 2 more otos and 1 opaline gourami. It was CLEAR that he never worked in the fish department. he didnt catch the fish into the net, he simply dropped the net on top of them and pulled them out as well as the layer of gravel underneath them. so this retarded guy pulls the net out with gravel and otos around and he forgets to get a bag, so he's suspending the wet net around while trying to get the fish into the bag. he found a bag, filled it with water and dumpped the gravel into the bag. but it turns out that 1 of the otos sucked onto the net and got stuck. so he took his forefinger and thumb and RIPPPED the otto from the net.

during this whole time i was shocked and stood there with my mouth wide open. i looked over the fish in the bag and didn't see too much damage and since they were the last 2 otos i decided to take the risk and take them home. I drip acclimated them for a couple hours and then gently scooped them into the tank. the unharmed otto has been successfully eating and has a big belly. but the other otto seemed to have a sunken belly and always just floated around. at the time i didn't recognize anything and just thought that they were hungry so i got some algae wafers. the other 3 otos were swimming around happy but the 1 oto always just layed on its side and always seemd to have a sunken belly. so tonight i got home from work and found the oto dead beneath some wood. I felt bad for the poor guy and scoopped him out of the water when i noticed something. his mouth was completely torn open and he didn't have any sucker thing like the other otos. i knew why. the stupid useless guy had ripped the sucker off and thats why the oto never stuck to the glass or ate anything. IT HAD NO MOUTH.


I'm so enraged right now! as soon as the store opens im going to go straight to the fish department and tell the manager!!! i demand a fulll replacement. I LOVE the petstore (its the only one in MILES that carries otos and amano shrimp) but the people that work there CLEARLY have to be better trained.

im sorry for the length but i was really mad and needed to vent. the rest of the otos and tank inhabitants seem to be thriving.
my 29 gallon high tech tank has been thriving for 1 month and its 99%%%%% algae free. im so happy. hopefully my next oto will live a better life.

[BiscuitSlayer]

Originally Posted by monkeyruler90

I'm so enraged right now! as soon as the store opens im going to go straight to the fish department and tell the manager!!! i demand a fulll replacement. I LOVE the petstore (its the only one in MILES that carries otos and amano shrimp) but the people that work there CLEARLY have to be better trained.

An idiot can be trained, but in the end they are still an idiot. You shouldn't have to be trained on getting your equipment/tools/supplies together before doing your work. Thats just a matter of common sense.

Next time you see something like that, tell them to stop and ask them if you can do it. Maybe you can help that person be a little less of an idiot. I do it often. If they start to get angry I tell them that they are doing it wrong and walk out of the store.

If you see something that bothers you in a store like that, let them know. They either don't know better or they don't care. You will be able to guage which of the two it is by their reaction to your comment.

[fshfanatic]

1: The actions of the employee are unacceptable.
2: If you were worried about the fish you shouldnt have taken them.

If it happened the way you stated, and I dont doubt you, I would have never taken the fish home, none of them. I would have complained to the manager/owner and walked out.

[monkeyruler90]

Originally Posted by fshfanatic

1: The actions of the employee are unacceptable.
2: If you were worried about the fish you shouldnt have taken them.

If it happened the way you stated, and I dont doubt you, I would have never taken the fish home, none of them. I would have complained to the manager/owner and walked out.

yes siirrr, i will never make that mistake again
not for my sake but for the fishes. i was so desperate to get those otos that i risked their lives and lost. never again.

and yes. that manager will definitely hear something from me

[monkeyruler90]

Originally Posted by BiscuitSlayer

An idiot can be trained, but in the end they are still an idiot. You shouldn't have to be trained on getting your equipment/tools/supplies together before doing your work. Thats just a matter of common sense.

Next time you see something like that, tell them to stop and ask them if you can do it. Maybe you can help that person be a little less of an idiot. I do it often. If they start to get angry I tell them that they are doing it wrong and walk out of the store.

If you see something that bothers you in a store like that, let them know. They either don't know better or they don't care. You will be able to guage which of the two it is by their reaction to your comment.

very true. i thought of saying something but i thought it would be rude to tell the guy how to do his job. but obviously since he doesn't know how to do it, i'll do it myself. im a paying custumer and i demand better service. an experience that i definitely learned from

[BiscuitSlayer]

Originally Posted by monkeyruler90

very true. i thought of saying something but i thought it would be rude to tell the guy how to do his job. but obviously since he doesn't know how to do it, i'll do it myself. im a paying custumer and i demand better service. an experience that i definitely learned from

To tell you the truth, it probably is rude. When I see something like that though, I generally don't care if my comments are perceived as rude or not. I did work in a petstore when I was in college though, so I do have some perfessional experience to refer to.

[fshfanatic]

Originally Posted by BiscuitSlayer

To tell you the truth, it probably is rude. When I see something like that though, I generally don't care if my comments are perceived as rude or not. I did work in a petstore when I was in college though, so I do have some perfessional experience to refer to.

I have worked in the industry off and on for many yrs. The actions of the employee are unacceptable. You would not wanna be around if that happened around me.

[Blue Ridge Reef]

Originally Posted by monkeyruler90

okay, so i bought 2 otos 2 weeks ago and they settled in my aquarium very happily so 1 week ago i returned to the pet store and got 2 more. Usually the fish manager guy is the only person i would buy fish from but he was in vacation so i went ahead and got some other peon to get me 2 more otos...

Maybe your attitude had something to do with this guy's treatment of your fish. I worked construction for years, and I can assure you that clients who treated workers respectfully got a better job done than people who treated them like peons. Perhaps he didn't pick up on your disdain for him, but I wouldn't be surprised if it was a factor. That said, I'd go off if I saw one of my employees handle fish that way.

Originally Posted by monkeyruler90

but it turns out that 1 of the otos sucked onto the net and got stuck. so he took his forefinger and thumb and RIPPPED the otto from the net.

Otto's are notorious for getting their fins caught in mesh nets. I have started using bbs nets for ottos and feeder goldfish just because of this, and it still happens on occasion.

[Reddog80p]

Noones perfect, I wouldn't have accepted them to begin with.