Join Date: Sep 2005
Location: Goodyear, AZ
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I recently ordered a ehiem 1262 hobby pump from you.Any advice or suggestions would be greatly appreciated!
Hose Connection (Suction Side): 1"
Hose Connection (Pressure Side): 3/4"
is the descirption on your website for the connections on the pump.
The connectors that came with it though are NOT this size. Only the threaded adapter part that goes into the pump is that size, the side that I would attach hoses or pipe to is not 1" on the suction side and it is not 3/4" on the pressure side, neither is it any standard size.
How am I supposed to use this pump. The drain on my tank is 1" and the return is 3/4", which is why it is important to me that the pump uses those sizes for suction and pressure.
I emailed eheim about this about a week ago with no response yet!
I don't want to return the pump, I just want adaptors that are the right size, but can't find any anywhere.
Thank you for your e-mail. As the EHEIM 1262 is manufactured in Germany, the thread connectors and outputs are not in metric system. Also the 3/4" output nozzle is to be used with flexible tubing and not with PVC pipes. I'm sorry for the inconvenient but EHEIM doesn't manufacture any adaptors that will work with 3/4" pipes. In order to connect the output we recommend to use EHEIM hose # 4005943 which is 16mm inside diameter and 22mm outside diameter.Of course my problem is if the hoses are metric, how do I hook this thing up to anything else in my loop, I planned on using the eheim as a pump for an ocean clear canister filter, and have the 1" drain from my aquarium go right to the suction side of the pump. May have to just get a different pump.
Please do not hesitate to contact me if you require further assistance.
EHEIM North America Reg.
Thank you for contacting us
The actual threaded port for the outlet is 3/4", but it's not a standard US
thread-I called eheim, and they're sending me a link to where the proper
fitting can be obtained-evidently this isn't the first time they've received
this feedback (we place the information we're given by eheim on/ for our
site).As soon as I get it from eheim I'll send it to you.
Please feel free to contact us with any future questions/comments.
Marine Depot Customer Service