BEWARE!! Marineland Stealth Pro Heater - Page 19 - The Planted Tank Forum

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post #271 of 280 (permalink) Old 11-16-2011, 12:54 PM
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Originally Posted by kharma View Post
Rich- I use one rated higher than my tank because the room temperatures drop dramatically in my room in the winter due to not having a heater, so it makes me feel a bit safer having just a bigger rated heater. It can keep it more stable imo. I dont want my apitos getti g cold

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A bigger heater won't keep it any more stable. It either is powerful enough, or its not.


You'd be much better off with two smaller heaters if you want to run more wattage than you need.
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post #272 of 280 (permalink) Old 04-13-2012, 01:20 PM
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I'm another victim. I had no idea there was any sort of warning about these heaters, bought one from Petsmart about 18 month ago, and until yesterday assumed it was perfectly safe. Luckily I was home when it happened and I was able to save 20 of the 25 fish by tossing them into the 55 gal I still have.

Now I have a WAY overstocked 55 gal and a freaked out wife - well me too to be honest. (densely planted, however, so lots of hiding space)

I can probably rummage up the receipt but whats the point? Does Marineland care at all about my destroyed tank?

They've undone my fish management completely too. My anabantoids, danios and loaches and now joined by corydora, tetras, pygmy cory, ottos a freaked out blue ram.

I've hooked the 29's canister up to the 55, so its being filtered by both now. The water parameters of both tanks were essentially identical and the 55 will now be very well planted..... Despite all that its freaking crazy! The number of fish in the tank right now is ... 45 ... several are smaller but many are 2" and the pearl gaurami at 4" are the largest.

Will this work or should make move to reduce stock?
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post #273 of 280 (permalink) Old 04-13-2012, 02:44 PM
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Quote:
Originally Posted by Steve N View Post
I'm another victim. I had no idea there was any sort of warning about these heaters, bought one from Petsmart about 18 month ago, and until yesterday assumed it was perfectly safe. Luckily I was home when it happened and I was able to save 20 of the 25 fish by tossing them into the 55 gal I still have.

Now I have a WAY overstocked 55 gal and a freaked out wife - well me too to be honest. (densely planted, however, so lots of hiding space)

I can probably rummage up the receipt but whats the point? Does Marineland care at all about my destroyed tank?

They've undone my fish management completely too. My anabantoids, danios and loaches and now joined by corydora, tetras, pygmy cory, ottos a freaked out blue ram.


I've hooked the 29's canister up to the 55, so its being filtered by both now. The water parameters of both tanks were essentially identical and the 55 will now be very well planted..... Despite all that its freaking crazy! The number of fish in the tank right now is ... 45 ... several are smaller but many are 2" and the pearl gaurami at 4" are the largest.

Will this work or should make move to reduce stock?
Marineland will take care of your when you contact them, petsmart wont do much though. you should be able to get your money from Marineland for all the loss, including fish, carpet, tank, heater, etc.
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post #274 of 280 (permalink) Old 04-13-2012, 03:12 PM
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Atleast it sounds like Marineland doesn't bury thier heads or read a "script" to you. Good to hear they are willing to work with you and accept some responsibility. Be glad they're not like Sony
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post #275 of 280 (permalink) Old 04-14-2012, 03:13 PM
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Originally Posted by Wulfyn View Post
Atleast it sounds like Marineland doesn't bury thier heads or read a "script" to you. Good to hear they are willing to work with you and accept some responsibility. Be glad they're not like Sony
I wouldn't assume anything about being taken care of. For instance, while I may have a receipt, I never bothered to register the warranty - who registers a simple heater? Well, if they DO take care of me, I'll let you all know and give a nod of support to Marineland.
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post #276 of 280 (permalink) Old 09-27-2012, 02:09 PM
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Quote:
Originally Posted by Steve N View Post
I'm another victim. I had no idea there was any sort of warning about these heaters, bought one from Petsmart about 18 month ago, and until yesterday assumed it was perfectly safe. Luckily I was home when it happened and I was able to save 20 of the 25 fish by tossing them into the 55 gal I still have.

Now I have a WAY overstocked 55 gal and a freaked out wife - well me too to be honest. (densely planted, however, so lots of hiding space)
Well, I finally filed with Marineland. Months after the event, so I could really assess the damages fairly.

The overstocked tank was fun for a while, then it collapsed while I was on vacation. The brown plague took over after 4 weeks of vacationing without any hitches. EVERYTHING died and the poor kid who was care taking was traumatized to see the tank look a little off color one day to showing up the next day to the grim reaper. Poor kid. That's never going to happen again.

Anyhow, Marineland compensated me for the lost stock from the 29 gallon tank, seeing as how I had no way to keep them alive for long. I did not mention to them the lost stock of the 55 gallon stock. That was my fault.

The silver lining is I have a simpler tank set up now and I don't feel financially cheated. So, I'm just going to keep enjoying the hobby!
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post #277 of 280 (permalink) Old 09-27-2012, 02:20 PM
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Quote:
Originally Posted by Steve N View Post
Well, I finally filed with Marineland. Months after the event, so I could really assess the damages fairly.

The overstocked tank was fun for a while, then it collapsed while I was on vacation. The brown plague took over after 4 weeks of vacationing without any hitches. EVERYTHING died and the poor kid who was care taking was traumatized to see the tank look a little off color one day to showing up the next day to the grim reaper. Poor kid. That's never going to happen again.

Anyhow, Marineland compensated me for the lost stock from the 29 gallon tank, seeing as how I had no way to keep them alive for long. I did not mention to them the lost stock of the 55 gallon stock. That was my fault.

The silver lining is I have a simpler tank set up now and I don't feel financially cheated. So, I'm just going to keep enjoying the hobby!
Whered ya' contact them? I used their contact us form on the website and they never got back to me.
Ive got a stealth that needs to be replaced by the new version o_0.

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post #278 of 280 (permalink) Old 09-28-2012, 03:59 AM
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Hi there. I recently returned 5 of these since I got back into the hobby recently and didn't want to have dangerous heaters in my tanks. I found this link on google
http://www.cpsc.gov/cpscpub/prerel/prhtml11/11202.html
and called the hotline and had no trouble sending them back. It's the first number on the page. They emailed me a packing slip and paid for shipping. Very easy process. They even reimbursed me for them.
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post #279 of 280 (permalink) Old 09-28-2012, 04:03 AM
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Quote:
Originally Posted by BenderBendingRodriguez View Post
Hi there. I recently returned 5 of these since I got back into the hobby recently and didn't want to have dangerous heaters in my tanks. I found this link on google
http://www.cpsc.gov/cpscpub/prerel/prhtml11/11202.html
and called the hotline and had no trouble sending them back. It's the first number on the page. They emailed me a packing slip and paid for shipping. Very easy process. They even reimbursed me for them.
Awesome. Gonna call tomorrow, then .

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post #280 of 280 (permalink) Old 02-01-2013, 06:38 PM
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Originally Posted by FSM View Post
So instead of taking the time to unplug it, you continue to run the risk of a heater exploding while your arms/face are potentially in the tank?
Don't we all pull the plug on our heaters anytime we lower the water level? I thought that was taught to us when we were still wearing diapers.

I have, a couple of times, forgotten to unplug the heater, but each time I remembered as soon as I looked in the tank and saw the top of the heater. I would never rely on the heater to shut down automatically with low water.

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