I'm sorry you were on the receiving end of that madness, man. I while back I got fed up with bad shipments to me and made the decision that I was going to over pack with insulation no matter what the cost. So, I hear ya bro!
Yeah, I just had USPS miss handle a package I sent someone. Not my fault USPS looks like they ran over the box. he opted for priority so there was no DOA, but I said if he paid shipping I would replace half of them because that is all I had left at the moment and send some others with it. He agreed and we made good on it. I am giving this guy a chance to make good before I get boiling mad and make sure know one on here has to run into him