Quote:
Originally Posted by Coltonorr
So I have had one of the crappiest days. I am a mostly cash accepting chiropractor.
I have a few patients with insurance and I have had it! I am thinking of going no health insurance accepted! Cash only!
I have an insurance company tell me today that they don't cover maintenance care its medical necessity only...BUT they don't pay for an exam!!! WTF is that? What incentive to I have to do an exam at all? I have no reason to actually figure out what is going on... its insane!!!  I don't do this for fun! I need to make a living right?
Then I get a statement saying a few claims were paid, but these insurance company morons don't send the check to me...NO that would make too much sense...so they send it to the patient who is supposed to bring it to me, BUT the patient never received it...its lost...I can't get any info from the flipping insurance company other than it was sent!!! They can't track it, they just know it wasn't cashed...HUH!!! SO I call the patient because now I have to have them call the insurance company and tell them they never got the check!!! I lost it!!! Her I was talking to the insurance company and telling them that the patient had moved...so the girl on the line asked if I knew the patients new address...I stopped and asked her "so what your saying is...I can't get any info about the check, you don't send it to me, and now your going to rely on me to update the patients info in your system...?" I swear I almost burst into flames!!!
Thanks for letting me vent!!! |
I warn the pre med.dental pharm students about the billing issues, paperwork, bureaucracy, most of it is insurance and legal issues. This one is a classic.
The job itself is one thing, but these other issues are what drives folks insane. This is true for other jobs as well. And even worse for the patients(the paying honest ones).........who are even less familiar with insurance and paper work Bureaucracy.........
Remember the movie the Incredibles? Where the Dad is helping the clients penetrate the Bureaucracy that keeps them from filing claims so they make $$$?
There's a lot of truth to that.
The spoils go to The Persistent.
Same for Chiro , Med, Insurance.........heck, even my cotton picking school
Don't get mad, get thick skin, never give up and do not take it personally(even though it very much is personal for most of us).
Regards,
Tom barr