Planted Tank Obsessed
Join Date: Oct 2003
Location: Orange County, CA
The reason I say that you should tell Tong's how you feel is because, well, put yourself in their place as a business owner. If you were slowly losing business (a customer at a time), wouldn't you want to know why? And, if you were a GOOD business owner, wouldn't you want a chance make concessions to win those customers back?
Now if, IMHO, when you tell them why you're disinclined to return to their store, they do not offer to make amends, that's their loss of business. Too bad for them.
Again, my only exception would be the case in which the tank with the cards you purchased was labelled clearly "no guarantee" (as cards often are when I've seen them at Tong's). No guarantee means just that, buyer beware.
Funny, I've been to Pettown in Lakeforest, and was only so-so in my opinion of it. They had very little selection in the way of plants, all badly algae-ridden. But their livestock selection was pretty impressive. Although I thought their stock tanks were really small, and not as clean as Tong's. But, again, I've only been once, and should probably go back again.
But...to each their own. No one store is going to be the One for everyone.
MEMBER: #15 Eheim Pimps Club, Cory Addicts Anonymous, COAST, AGA.
550g pond= koi, comets/shubunkin, water lillies.
165g RES turtle pond in progress.
100g planted tank= 240 watts c.f., 1 DIY 1-gal co2 jug, platies, angels, lace gouramies, congos, black neons, otos.
30g= cories, platies, platy fry, ghost shrimp.
18g= platy fry
10g= baby RES tank- Turtlebuddy
30g= temp. adult RES tank- Myrtlemamma
20gL= temp. juv. RES tank- Tweak and Mertle