The Planted Tank Forum - View Single Post - Coupon code active again!!!
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post #40 of (permalink) Old 06-25-2013, 02:51 PM Thread Starter
Big Al's Online
Algae Grower
Join Date: Apr 2011
Location: NY
Posts: 97
Originally Posted by Mshen11 View Post
before knowing about this new code - i called up and the person who answered the phone wasnt very helpful. said "no codes were currently active"

at the very least the operators should be more helpful when we mentioned the forum
Our apologies,

Depending on when you called, we may have deactivated all codes. Generally speaking, during certain site-wide sales, we turn off coupon codes because the item discounts already available are much lower than normal sales.

Most of our phone Reps do not have access or knowledge of what codes are currently available/active.

If you have inquiries about codes in the future, ask for Thomas when you call (that is me) and I can look into it for you. Just make sure to mention you are a member of the forum.
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