What would you recommend to do if the fish/inverts are coming from hard water and going into soft water?
I've recently lost shrimp and snails using drip acclimation and am hesitant to try that again.
I honestly plop and drop everything, butit is harder on them into soft water. If you were dealing with particularly sensitive species, I would do a very very very slow drip acclimation over a full day. Snails generally don't do well in softwater anyway (with notable exceptions), as an aside.