Thanks. Much appreciated.
I feel your pain. Sourcing plants is def tough. Took me awhile to find HM in quantity.
Too bad they forgot to ship your Order. That's odd.
They're a pretty small operation, just like mine.
Not to speak for them, but sometimes things get so busy that it's easy to get overwhelmed. Mistakes happen, and it sucks when it does. But usually the customer ends up ahead when a mistake is made, at least with my style of handling similar circumstances.