The Planted Tank Forum - View Single Post - How is the green machine online shipping?
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post #17 of (permalink) Old 02-26-2013, 12:54 PM
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Join Date: Aug 2011
Location: Middle America
Posts: 12,841
My point was that you may have to call them internationally if they're not responding to messages. Since it's already been shipped, that obviously won't help.

At this point, you're at the whim of customs. Though, take note: if it clears and arrives at your home, that doesn't mean you (or anyone else) should order an item like that internationally without proper documentation in the future. And it doesn't mean it's tank-safe. Be sure to clean it, soak it in some RO/DI water for an extended period and test the water it sits in regularly for things that could be potentially toxic.

Originally Posted by I3raven View Post
It's been "despatched" since the 2/21/13. I can't call them by phone because its not available from here. It takes so long for them to reply, up to 3-4 days. So if anyone is wanting to buy from them, be patient with emails.
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