Floramax is NOT
inert...at least not initially per Caribsea's customer service.
Had similar issues, no interest in help, just excuses...but here are two responses received.
Rick Greenfield (I assume this may be the President, Richard Greenfield)
Originally Posted by Rick Greenfield
Sorry to hear about the trouble. How long has this aquarium been set up and what is the pH? Sometimes there is an initial and temporary elevation of pH with volcanic materials that burns off after a few weeks. Do you use R/O water? Rick
Tony Wagner, Director of Marketing, was my first contact...though he was pretty much useless. Asked for 'part numbers'.