The Planted Tank Forum - View Single Post - So whats with rootmedic
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post #2 of (permalink) Old 11-11-2012, 10:13 PM
Planted Tank Obsessed
PTrader: (2/100%)
Join Date: Jun 2010
Location: Cookeville, TN
Posts: 441
With Rootmedic you just have to be patient. Justin lives up in South Dakota (if I remember correctly) and its fairly remote. The packages go through USPS and with a couple of my orders THEY were the hang up, just letting packages sit around.

To compound the problems Justin is usually extremely busy. I think he's an EMS and works really crazy hours. He'll get back to you and he'll do what he can to make it right, but patience is key.
rockwood is offline  
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