LED Flashing (not from ramp timer) - The Planted Tank Forum

 
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post #1 of 5 (permalink) Old 01-24-2014, 02:27 AM Thread Starter
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LED Flashing (not from ramp timer)

So I just came home today and saw that my light was flashing over and over again. I tried using the remote to turn it off/change the settings but nothing is happening and it keeps on flashing. I even tried to unplug the light and when I plugged it back in it kept on flashing. Heres a quick video I took of it. Does anyone have any idea whats wrong with it/how to fix it?

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post #2 of 5 (permalink) Old 01-27-2014, 05:49 PM Thread Starter
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Just heard back from their support on their site, I was very surprised and impressed by how fast they responded and they are sending me a replacement fixture which I was also surprised about and happy to hear. Great customer service.
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post #3 of 5 (permalink) Old 01-28-2014, 04:54 PM
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Wow, that is nice. How long have you had it?

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post #4 of 5 (permalink) Old 01-28-2014, 08:59 PM
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Sorry I responded to your PM so late! I only go on the forums once/week now but yes, our customer service is top notch if you contact us directly at current-usa.com =)

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post #5 of 5 (permalink) Old 01-30-2014, 02:41 AM Thread Starter
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Quote:
Originally Posted by stanjam View Post
Wow, that is nice. How long have you had it?
6 months. I just got the brand new fixture today, very happy with their service. If I decide to get a new led fixture for my 3 new tanks (thinking of getting a 36in to cover the three new ones) Im definitely going to get another current fixture
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