website issues - The Planted Tank Forum
 
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post #1 of 8 (permalink) Old 06-27-2013, 10:53 PM Thread Starter
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website issues

Hey I've been trying to order stuff from your website, but clicking on "my cart" won't take me to the cart. It's a dead link. I've tried IE, firefox, and chrome, all the same results. Is this just me or is anyone else having issues?

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post #2 of 8 (permalink) Old 06-28-2013, 02:37 AM
mot
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Same exact thing happened to me yesterday. I just waited a couple of hours and it worked again. Guessing its a server side issue.

-JP
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post #3 of 8 (permalink) Old 06-28-2013, 01:10 PM
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Quote:
Originally Posted by mot View Post
Same exact thing happened to me yesterday. I just waited a couple of hours and it worked again. Guessing its a server side issue.
You got it.

It happens whenever we do live site updates.

If you experience that issue, just give it an hour or two and try again.

Sorry for the inconvenience.
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post #4 of 8 (permalink) Old 06-28-2013, 02:45 PM Thread Starter
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Tried to do it several times last night, no change, and I am still having the issue today. Was hoping to order before the weekend. Going on 16+ hours now O.o

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post #5 of 8 (permalink) Old 06-28-2013, 08:05 PM
Algae Grower
 
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Originally Posted by Sake View Post
Tried to do it several times last night, no change, and I am still having the issue today. Was hoping to order before the weekend. Going on 16+ hours now O.o
Try again now.
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post #6 of 8 (permalink) Old 06-28-2013, 08:13 PM Thread Starter
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Fixed thank you very much!

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post #7 of 8 (permalink) Old 06-28-2013, 08:35 PM Thread Starter
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Order placed, not kick in the afterburners since I couldn't order the day I wanted to! lol Thanks for fixing the issue.

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post #8 of 8 (permalink) Old 06-28-2013, 08:44 PM
Algae Grower
 
Join Date: Apr 2011
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Order placed, not kick in the afterburners since I couldn't order the day I wanted to! lol Thanks for fixing the issue.
No problem at all!

Your order should ship first thing next week.
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