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post #1 of 6 (permalink) Old 04-27-2012, 08:01 PM Thread Starter
Planted Member
Join Date: Apr 2012
Location: canada
Posts: 220
Thumbs down www.aquariumplants.com

not happy at all. placed an order 2 weeks ago (im in canada) selected the canadian pricing from a handy drop down menu, assuming they could ship plants to canada. nope, they don't. did they answer my email asking why i was paying crazy high shipping and i hadn't received it yet? nope. has anyone called to tell me they couldn't ship plants to canada? nope. did my payment go through? you know it did. that being said, i made a phone call and the payment was returned to me within minutes. all the same very dissapionted.

who can recommend good canadian companies with a good selection?
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post #2 of 6 (permalink) Old 04-27-2012, 08:33 PM
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Join Date: Sep 2011
Location: Anchorage
Posts: 302
Yeah I used to order wholesale from them for the shop I work at. Very bad shipment times and poor customer service. They messed up a $700 plant order and didn't even apologize for it. There response was "your a business, you know how it goes." ....I fired them shortly after. If im not mistaken there is a plant specific lfs in Canada that has a good repore. Order through them, im sure they have good quality and supporting a local business is always good.

good luck bud, being in Alaska I know how difficult logistics can be.
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post #3 of 6 (permalink) Old 04-27-2012, 09:48 PM
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Location: New York
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nvrmnd... vendor reviews are not allowed

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post #4 of 6 (permalink) Old 04-27-2012, 09:52 PM
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Location: Sacramento, Ca
Posts: 1,969
Sorry to hear that. I've had the total opposite experience, but I am in the US. I will agree that their shipping prices are a little high.

ADA mini L - ADA 120p

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post #5 of 6 (permalink) Old 04-28-2012, 01:08 AM
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Join Date: Dec 2003
Location: The swamp
Posts: 13,588
They are better than some places, I never had any issues. Might be better off buying from hobbyist to hobbyists :idea:

Tom Barr
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post #6 of 6 (permalink) Old 04-28-2012, 01:34 AM
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Good, bad or indifferent - vendor reviews are not allowed.

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