Fluval Spec V light will no longer turn OFF - The Planted Tank Forum
 
LinkBack Thread Tools Display Modes
post #1 of 9 (permalink) Old 02-02-2013, 09:52 PM Thread Starter
Algae Grower
 
Join Date: Nov 2012
Location: midwest
Posts: 125
Angry Fluval Spec V light will no longer turn OFF

I have had my tank set up for almost 4 months.

The last few days, I am unable to get the light to turn off. The way my tank sits, if the switch is to the left, it's on blue lights... to the right white lights and in the middle is off.

If the white lights are on, and I switch it to the middle, the white lights stay on. If I move the switch all the way left, the blue lights come on. Back to the middle, the white lights come back on instead of no lights being on.

I've been unplugging the light bar to turn it off. If I plug it back in a few minutes later, the light **might** be off and stay off, or it might come back on when it's plugged in.

Can anyone think of any way to fix this? I really don't want to buy a new fixture.

I did think about getting a light timer - then the timer might turn the light on and off - but I thought I'd run it by everyone here to see if others had suggestions. I'm new at this, and thought that possible (shrugs shoulders) I need to clean the light or something?

I've read that some people upgrade the lights on the Spec V - but I really hope I can do something without spending $50 or $??.... And, I would like to keep the plastic lid, it works well for my Betta. I don't really want to go without a lid.

Thanks so much!
daylily is offline  
Sponsored Links
Advertisement
 
post #2 of 9 (permalink) Old 02-02-2013, 09:53 PM
Algae Grower
 
Kelbrina's Avatar
 
Join Date: Feb 2011
Location: Easthampton, MA
Posts: 42
I have the same tank and my moonlights stopped working. My local fish store swapped out a new light for me. Maybe ask where you purchased it at or contact fluval directly? If I recall the warranty was like a year?


20g Hex Community Tank | 5g CRS Tank | 10g Dwarf Puffer Tank | 20g High Community Tank x 2 | 5g Beta Tank
Kelbrina is offline  
post #3 of 9 (permalink) Old 02-02-2013, 10:07 PM Thread Starter
Algae Grower
 
Join Date: Nov 2012
Location: midwest
Posts: 125
OH, thanks! The store I got it at is having a big sale next week, and I planned to go (over an hours drive away)... so I will take it and see if they will do that.

I was planning on buying a second one, as I am finding the tank so easy to take care of... but now I don't know....

Sure would like to get one for a second betta tank.
daylily is offline  
post #4 of 9 (permalink) Old 02-02-2013, 10:56 PM
Algae Grower
 
ronnie6989's Avatar
 
Join Date: Jan 2013
Location: East Prov RI
Posts: 80
Fluval Problems....

I have had problems with fluval product before. I contacted the supplier on the internet and they replace the product with no problem. I would give that a shot...3 years ago, they sold the fluval folara tank setups and the lights were bad right out of the box. They replaced it and I got it with in 1 week. Really good service, if you ask me....

Ronnie
Attached Images
 
ronnie6989 is offline  
post #5 of 9 (permalink) Old 02-02-2013, 11:33 PM Thread Starter
Algae Grower
 
Join Date: Nov 2012
Location: midwest
Posts: 125
Ok, I will send them an email. Maybe I will hear from them before next week when I go to te store I bought it at.
daylily is offline  
post #6 of 9 (permalink) Old 02-02-2013, 11:58 PM
Algae Grower
 
ronnie6989's Avatar
 
Join Date: Jan 2013
Location: East Prov RI
Posts: 80
The store usually on covers 30 days, but that comes with a guarantee than 30 days and is handled by distributor. If you need more info, drop me a im and gladly return it.

Ronnie
ronnie6989 is offline  
post #7 of 9 (permalink) Old 02-03-2013, 10:59 AM Thread Starter
Algae Grower
 
Join Date: Nov 2012
Location: midwest
Posts: 125
Thank you!
daylily is offline  
post #8 of 9 (permalink) Old 02-08-2013, 12:22 AM Thread Starter
Algae Grower
 
Join Date: Nov 2012
Location: midwest
Posts: 125
Well, still have not heard from Hagen/Fluval. I just sent another email. I did call the store I bought the tank at and they won't take it back.
daylily is offline  
post #9 of 9 (permalink) Old 02-08-2013, 08:06 PM Thread Starter
Algae Grower
 
Join Date: Nov 2012
Location: midwest
Posts: 125
Well, when I went to the big fish store today for their 50% off sale - A Fluval/Hagen rep was there! He broke open one of the boxed tanks and gave me a new light on the spot. He was going to send it to the store for me to pick up, but when I told him I lived an hour away, he decided to just replace it on the spot.

When, or if, I hear from the "Contact Us" site from their website, I'll tell them that a rep already replaced it.

Thanks, Tom from Hagen/Fluval!
daylily is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the The Planted Tank Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome